Official Known Issues

[Tolero]

Below is a list of some of the Known Issues that we are aware of, and below that are features that are Working as Intended but may cause confusion. Should you come across any of these issues, there is no need to submit a bug report unless otherwise noted. For more information about bug reporting, click here!

Current Known Issues (8-23-2010)

Of Special Note

• Wizards seeking to lesser or greater reincarnate MUST level with their trainer prior to speaking with Kruz if they have enough XP to level. If you have the blue "level up" icon in the upper right hand of your screen and your XP bar is blue, do not talk to Kruz yet - speak with your class trainer first, level up with the trainer, then return to Kruz to start your reincarnation.
• Named items from the Menechtarun that are "exclusive" should NOT be placed in the stone of change for the cleansing rituals, as it will destroy the item. Additionally, please note that the Great Axe of the Chained Soldier is an exclusive item, but this is not mentioned in the item description. Do not perform cleansing rituals on the Great Axe of the Chained Soldier.
• If your quest fails to complete, logging out and back in can re-update your quest status to grant the completion. Make sure you have someone in the quest to keep the instance active for you while attempting this work-around. Solo players please note: logging out and back in may help, but only if your instance does not reset in the process. If the instance resets you will need to redo the quest.
• Players have reported that they sometimes have trouble climbing up long ladders due to hitching or becoming caught in the middle of the ladder. Many of these "sticky" ladders have been fixed, but there may be other locations. If you come across a sticky ladder, please submit a bug report from the location of the ladder.

Guilds & Airships

• Casting implosion on a training dummy will cause it to become invisible.
• The DDO Store version of the Small Guild Chest incorrectly only allows Officers or Leaders to access the chest.

Turbine Download Manager

• If you experience any problems with the Turbine Download Manager, please click here.

DDO Store

• "Continue shopping" store link takes you to the homepage
• If you meet the pre-requisites to see an item in the Store (such as having a character ability or purchasing a prerequisite item), you may need to reload the Store for the item to appear. Press the home button (the house shaped icon in the upper left of the Store window) to reload the Store.
• Returning players who are not receiving their favor reward Turbine Points may be able to correct the issue by logging out and back into the game to receive residual Points. Refreshing the Store using the home (the house icon) button may also correct the issue.

In Game Vendors

• After attempting to post an item that is broken or has low durability, the auction will be rejected but the item will stay in the UI. You must close the auction house UI to add more items to the auction house.
• Agrimor, the Level 1 - 3 Arcane reagents vendor, has run out of supplies of Licorice (Level 3 Bard Component). Agrimor is expecting a fresh shipment of Licorice in the future.

UI

• Items listed in the auction house and placed in the shared bank do not display their properties. Relisting the auction house item and moving the item out of, and back into, the shared bank will resolve this display issue.
• Grazing hits from monsters are not showing in the combat log.

Reincarnations

• The in-game reincarnation text incorrectly states that your normal bank inventory is not placed in the reincarnation cache. All bank inventory is placed in the reincarnation cache with your equipment and personal inventory. Items in the shared bank are not placed in the reincarnation cache.

Hirelings - When reporting issues with a Hireling, be sure to include the name of which Hireling you were using.

• Many switches, levers, and other interactables have been scooted into Hireling reach. If you encounter one they still refuse to use, please submit a bug report but include specific information on the location of the interactable they're having trouble with.
• A Cleric who has been cursed or who serves a cursed player will keep casting cure spells until it runs out of spell points.
• Monsters that are set to not attack players will still attack hirelings.
• You may experience problems when hirelings are in your party for the quests Dreams of Insanity and Maze of Madness.

Spells

• When casting Blade Barrier while standing in water, the spell effect will disappear immediately after it appears.
• When Good Hope is cast after players take advantage of Heroes' Feast at a rest shrine, the immunity for Fear and Poison will be lost.
• During PVP, players with the Invisibility spell cast on them can still be seen by opponent players.
• When a spell caster casts a Ray spell (e.g. Niac's Cold Ray, Ray of Enfeeblement, Scotching Ray, etc) at a target that is 2.5 meters away or closer, the spell misses.

Skills, Feats, & Abilities

• Spell resistance provided by the monk ability Diamond Soul is not displaying properly on the character sheet. This is a visual error only, and the spell resistance is being applied.
• The Quick Draw feat does not have an effect on how quickly a player performs a ranged attack or switches their armor as the description indicates.
• When toggling Slow Fall 'off' it may not turn the effect off.

Enhancements

• Warforged Brute Fighting can not be used when a rage effect is applied to the character.
• Enhancement, Paladin, Divine Might: The charisma requirement for Divine Might is listed in the description but does not show in the requirements section.

Items

• The Mysterious Bauble and Epic Ring of Spell Storing text descriptions are incorrect. Their actual effects have been unchanged from pre-Update 5 form.
• The Phiarlan Shield absorbs good spells as well as bad.
• Great Axe of the Chained Soldier is an exclusive item, but it does not specify this in its description text..
• The 'Keen' effect does not apply properly to thrown weapons.
• The following potions can not be used while raged. They will be updated in the future. Lesser Restoration, Neutralize Poison, Remove Curse, Remove Disease, Remove Fear.

Crafting

• Items fixed or modified using the Stone of Change or other Eldritch Devices will sometimes not display the updated effects. This is a display bug only. Removing, and then re-equipping, the item will show the updates to the item.
• UPDATED - The 'Force Critical' and 'Force Damage' rituals from the Stone of Change do not apply appropriately to handwraps. A work around for this issue is to place the handwraps back in the Stone of Change by themselves after performing a ritual and pressing "combine"; this will update the handwraps and the rituals you originally applied should then take effect.

Quests

• NEW - Fathom the Depths
  • When completing the optional 'Slay the Treasure Guardian', the Guardian's chest may end up inside the maze wall if he is killed near the corner.
• NEW - Into the Deep
  • If any of the prerequisite quests to this quest are currently unfinished, which can be accomplished by accepting the quest again after you've completed it, you will not be able to play the Into the Deep quest.
• The Tide Turns
  • Epic shards are not dropping in Epic Chests.
• Black Anvil Mines
  • Galrias the Smith will offer to take your Adamantine Ore and give you another item, but he's a liar, and will just take your ore without giving anything in return.
• Tear of Dhakaan
  • This quest is listed in the adventure compendium as being in Kundarak, but the quest will actually be found in Phiarlan!
• To reuse a Shrine or Ethereal Shrine, you may need to double-click your right mouse button rather than single clicking the left mouse button.

Other

• Improvements have been made to the game's launcher, in order to become more compatible to Windows Vista. However, some users may encounter errors if they have already adjusted Vista permissions to get the game to work. Click Here for information on how to fix this error.
• Computers operating with the following Video Cards may have performance or other difficulties:
  • Nvidia 7800 GTX
    • Floaty names may appear distorted. Turning off video post effects will correct the issue.
  • Nvidia Geforce FX 5950 Ultra
    • You may experience performance problems.
  • ATI Radeon 7500
    • You may experience performance texture problems in certain areas of the game.
  • Nvidia Geforce FX 5200
    • You may experience performance problems.
  • ATI Radeon HD 3650
    • You may experience performance problems at very high game settings.
  • ATI Radeon HD 2400
    • You may experience performance problems.
    
    
  
  

WORKING AS INTENDED

Of Special Note

• After playing for extended amounts of time in the game, your DDO Store session may time out when you attempt to open the Store. To correct this, press the home button (the house shaped icon in the upper left of the Store window) to reload the Store.
• The DDO Unlimited key mapping will over-ride existing Stormreach key maps. Make a copy of your 'ddo.keymap' file before using DDO Unlimited to retain your old settings.
• If you are downgrading from a VIP account, any characters of a premium race and/or class that you have not purchased with Turbine Points or unlocked with favor must be purchased/unlocked before you will be able to access the character as a free or premium player. Example: If you downgrade and select a warforged monk, you will need to purchase monk and warforged before you'll be able to play the character.
• Remember that if you take Jeets offer to skip the tutorial you will be advanced ahead in the storyline of Korthos. In order to group with friends who have not yet unlocked the ability to skip the tutorial, decline Jeets offer to skip ahead and complete the grotto tutorial instance. This will allow you to enter the snowy version of Korthos village to group with other players in that part of the story!

DDO Store

• Once Favored Soul or Drow is unlocked with favor points, it is still accessible in the DDO Store. This is by design, as purchase in the store will grant Favored Soul or Drow access to your account for all servers, while favor unlocking is per-server only.
• Viewing the Store before you login a character will only display account level character purchase items. To see a full list of items available to your character, log in the character.
• The DDO Store's automatic filtering does not recognize feats or enhancements that allow you to overcome prerequisites for some items. This can result in the Store blocking some items from appearing in your catalog because the store doesn't think you are able to use the items. To see and be able to purchase these items, turn off filtering.

In Game Vendors

• When selling to pawnbrokers, remember that unlike Tavern-keepers and general vendors, other players can purchase an item you've sold to the NPC. Additionally, it is intended that items sold to pawnbrokers will not appear in your buyback list. Instead the item will appear for purchase in the sell tab of the pawnbroker's list.
• Tad Hardcastle spent so much on his new acrobats outfit that he has tried to cut some corners on his donation gifts. The Greater Tumble spell he casts will only allow players to tumble if they have more than 0 ranks in tumble.

Hirelings

• Hirelings will path to monsters across water if they think they can jump across. They aren't very good swimmers though, and if they don't make the jump, you will have to recall them to you.

Skills, Feats, & Abilities

• The minimum ranks in the Perform skill required to use Bard songs are based on the 'ranks' taken, not the modified skill total. This is by design.

Items

• After using a Thrown Weapon, you will need to re-equip ranged weapon ammo such as arrow or bolts.

Other

• When the mouse cursor is over a number of UI elements, including hot bars, the keyboard will not respond to commands.