Hey everyone!

I'm happy to announce that as of today, Customer Service will be assisting everyone on Twitter through the official DDO feed: @DDOUnlimited. No longer will you have to tweet or follow the support only feed.

We're going to be most closely monitoring and responding to the feed for support issues between the hours of 9 am to 7 pm Eastern Monday to Friday, and 9 am to 6 pm Saturday and Sunday.

Please remember if you have any support issues, particularly that deal with any sensitive information like your billing or account, the best way to reach us is by opening a ticket at support.turbine.com and one of our agents will get back to you as soon as possible.