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    Community Manager
    Cordovan's Avatar
    Join Date
    Nov 2010

    Default Public Notice Board

    Below is a list of some of the Known Issues that we are aware of, and below that are features that are Working as Intended but may cause confusion. Should you come across any of these issues, there is no need to submit a bug report unless otherwise noted.

    Current Public Notices

    Update 42:

    • The Saga NPCs that grant and complete the Sagas available in the Cogs have been temporarily removed while we fix a bug. These NPCs will return in a future patch. Existing Saga progress will be maintained.
    • The quest “Best Laid Plans” can be put into a state that blocks completion of the quest if the player loops through the basement before speaking to Victor Dabonaire.
    • The Saga reward givers for both the cogs and Sharn Story Dungeons grant two reward windows. The first contains the expected appropriate rewards. The second (which is not meant to exist at all) grants a choice of a few standard level 1 random loot pieces.
    • The armors “Turncoat” and “Wildwood Outfit” do not display their jumpsuits on the character until they toggle their armor appearance on and off.
    • Character ears will clip through the Silverdragon hat.
    • Some races will not display the “Bronze Dragonscale Plate” armor correctly.
    • Remove Disease is not properly removing Disease caused by an Otyugh.

    Update 41:
    • The Re-acquire Raid Loot altar in the Eberron Hall of Heroes is currently consuming Threads of Fate but not upgrading weapons. Players should not update their raid weapons using the Re-acquire Raid Loot altar until this issue is fixed in an upcoming patch.

    Update 40:
    • Failing at the very end of the new raid Killing Time can cause a race condition issue where the raid will complete but the chest is not awarded. If you fail near the end of the raid, please recall out of the raid within about a minute, before the end drama scene finishes.

    Update 38:

    • The Honor of the Huntsilver Epic level Saga bestowed by Belvedere Huntsilver in Eveningstar cannot currently be completed, although progression is preserved. Players are unable to receive a Saga Reward upon completion of the Saga. We will resolve this issue in an upcoming patch.

    Update 37 Patch 4:

    • Exit waypoints in Ravenloft do not provide an option to return to Eveningstar for Iconic Heroes that have been to Eveningstar but have not yet completed and turned in the quest Beyond the Rift.
    • Some clipping needs to be fixed with the 12th Birthday Gift Heavy cosmetic armor and docent.
    • Deep Gnome magic and missile projectiles are generated from the height of a human.

    Update 37:

    • If a player does not own the Mists of Ravenloft expansion but attempts to enter the Mists, they have the option to open the DDO Store to purchase the expansion even though the expansion is not yet available for DDO points. For now, players interested in purchasing the Mists of Ravenloft should purchase it through
    • Sentient Toolkits are not yet available in the DDO Store, but can still be found in chests in Ravenloft.

    Older Known Issues (items we no longer need bug reports on):


    • Airship interior trim dyes do not work on some airships.
    • Placing the Trapsmith's Workshop can block a hookpoint on some airships.

    DDO Game Launcher:

    • Mac Game Client Issues:
      • Mac users utilizing the "Install, then play" DDO launcher option will encounter an message stating a "disk image" error when launching the game client. This error does not impact the ability to patch the game or play DDO.
      • Players using the Mac client may receive the message "dndclient quit unexpectedly" when quitting the game through any method.
      • Players using the Mac client are not able to adjust their Brightness, Contrast and Gamma levels.


    • The Shadow Arrows bonus to critical damage multiplier is not triggering correctly for the Elven Arcane Archer.
    • Barbarian Ravager's Blood Strength not not have its one second cooldown for its on-kill heal.
    • Warlock Enlightened Spirit's Eldritch Aura is incorrectly not being affected by Arcane Spell Failure.
    • The Kensei Agility enhancement's tool tip displays incorrect information when taken or reset until the character logs out and then logs back into the game.
    • The Paladin's Improved Dilettante does not add up to three points of the character's Charisma bonus to increased Saving Throws.


    • Epic Feats do not list their Pre-Requisites.


    • Improved Precise Shot does no attack roll with Throwing Axe weapon types.
    • Return to Sender does not cause damage if Improved Precise Shot is toggled on.
    • The Druidic Survival Mastery from Hide of the Fallen only applies if the item is initially equipped after going into Wild Shape. Equipping the item, then going into Wild Shape, is erroneously failing to provide the benefit.
    • Shining Crescents currently benefit from Single Weapon Fighting feats, even though it is a two-handed weapon. This will be fixed in a future update.
    • The Quiver of Poison's poison damage does not appear in the combat log.
    • The Lantern Ring's Radiant Glory effect has an incorrect tooltip. The description should read, "On Harmful Spellcast: Do an additional 2 to 12 Light damage. This effect scales with Light Spell Power. Cooldown: 1 second." The upgraded version should read, "On Harmful Spellcast: Do an additional 3 to 18 Light damage. This effect scales with Light Spell Power. Cooldown: 1 second."

    Monster Manual:

    • Players purchasing the newest edition of the Monster Manual need to log out, then log back in, after the purchase in order for their account to be refreshed.


    • House Cannith

      • Secrets of the Artificers
        • Warforged are missing their death animations.

    • Three Barrel Cove

      • The Heroic Saga timer for the Three Barrel Cove quest arc is incorrectly set to be repeatable every four days instead of every three days.

      • Precious Cargo
        • Ranged attacks against moving airships will miss unless the attack targets and hits the center of the airship.

    • Thunderholme
      • Pressing the "use" button too quickly may cause a mirror to not reflect light properly until the mirror is spun around again.

    • Vale of Twilight
      • Meridia
        • Valairea Satnerine's tutorial quest for the Altar of Fecundity doesn't check for items inside bags. As long as the items she wants are outside the bags, she will take them.


    • It is not possible to hide the Dragonmark on a Half-orc.


    • It is possible for items to erroneously appear above or underneath other items in your first few inventory slots following a Lesser or Epic Reincarnation, making it appear that an item disappeared. Moving your inventory slots around can uncover these items.

    DDO Store

    • While running DDO through Steam, you can’t currently update your credit card information through the new store. Instead, please update your credit card in Steam directly, designate it, and then make purchases.
    • The "Heroic Learning Tome Upgrade" may not display in the Store for some characters.


    • If you do not have an ingredient in your Shared Bank - Crafting Storage when you first open a Barter UI, then put the ingredients in your Shared Bank - Crafting Storage, then return to the Barter UI, the crafting ingredients will not populate into the UI until you log out and then back in. This only happens for the first time you add an ingredient to the Shared Bank - Crafting Storage.
    • The Social Panel does not display the names of party members in the LFM panel until the Who tab loads the names of characters on the server first. To see LFM names, please select the Who panel, then allow the name list to populate.
    • Spell Critical effects sometimes post messages to the Combat Log about bonuses not stacking for effect types they do not actually provide.
    • The word "Dodge" is used instead of "Spell Resistance" when a monster makes a Spell Resistance saving throw.
    • If a player dies and checks the "Do Not Show" option in the "You Are Dead" UI box, then resets hints, the "Do Not Show" check box remains checked the next time the "You Are Dead" box appears.
    • NPCs that have been turned to stone still move in the Focus Orb.


    • Some ambient audio noises fail to clear up when changing instances/leaving the area, and persist in other areas of the game when they should not.
    • In Dx11, some ground textures appear black, particularly if using the "Low" setting. This can be corrected by turning on Multi-Pass Lighting in the graphics settings, or by increasing the display quality above "Low".
    • Artificer Iron Defender Modules appear under the Handwraps section of the Auction House.


    Of Special Note:

    • Monster Manual and Wilderness Area slayer counts do not update until a player logs out and then logs back in. This change was made to improve game performance.
    • If you are downgrading from a VIP account, any characters of a premium race and/or class that you have not purchased with Turbine Points or unlocked with favor must be purchased/unlocked before you will be able to access the character as a free or premium player. Example: If you downgrade and select a warforged monk, you will need to purchase monk and warforged before you'll be able to play the character.
    • Remember that if you take Jeets offer to skip the tutorial you will be advanced ahead in the storyline of Korthos. In order to group with friends who have not yet unlocked the ability to skip the tutorial, decline Jeets offer to skip ahead and complete the grotto tutorial instance. This will allow you to enter the snowy version of Korthos village to group with other players in that part of the story!
    • It is possible to set a recipe to repeat and expend materials on a recipe even when additional crafting produces no benefit when using the new multiple turn-in UI in a Barter UI. For example, it is possible to upgrade a Thunder-forged weapon to Tier 2 multiple times if you set your multiple turn-in box above 1. Please do not craft multiple items using the multiple turn-in box unless creating more than one item produces a beneficial result until we get this issue fixed.

    DDO Store:

    • Viewing the Store before you login a character will only display account level character purchase items. To see a full list of items available to your character, log in the character.
    • You must close and reopen the DDO Store to purchase each upgrade of the Shared Bank: Platinum Vault.

    Guilds & Airships:

    • After a sudden server restart, it can take up to an hour for pre-Update 22 "old" guild airship amenities to repopulate. No action is needed for the amenities to reappear, but placing amenities in the empty hook points can cause amenities to be overwritten when they repopulate.


    • It is not possible to have more than three classes during a reincarnation, and the reincarnation system remembers how many classes you had prior to the start of the reincarnation process. Therefore, some players may experience issues that prevent them from taking a "fourth" class, particularly if they are a three-class multiclass and want to swap out one of the classes for a different class.
    Last edited by Cordovan; 05-14-2019 at 09:58 PM.
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