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I can confirm that this happened to me during an enhancement reset.

I received an error message while trying to claim a reward and I am now TWO months behind. Ticket #354843 remains unresolved and I haven't had a response from CS since I filed the bug report. This system is silly and the rewards should simply be auto-granted to avoid any issues.

Thanks for the suggestions folks but I am definitely on the correct part of the chain. I turned in Fresco to Burgandy Tir then went back to Yorrick to advance it. For additonal information, Kear has the green checkmark superimposed over the gold chalice above his head. But interacting with...

Reposession in the Sharn Syndicate chain is bugged. Kear will not give the quest. Although he is polite and says, "Good day to you."

If it takes longer it takes longer. These things happen. But any word on compensating subscribers for the lost day of play? @Cordovan

@Cordovan will SSG be extending VIP subscriptions by one day due to the extended downtime?

It's been "empty" for some time imo. https://forums.ddo.com/index.php?threads/staff-tracker-or-cordovan-tracker.567/

Is the Staff Tracker working properly or have the Devs just gone dark? The only posts I see are from @Cordovan