I mean, I included some screenshots of it being used to troll me in game (for Erofenfive at least). Otherwise, my name is unique enough to where it can't be a coincidence.
After a long process of back and forth and finally messaging Cordo, I ended up getting Rob Smith to restore my names (and some of my missing items from a different ticket). Erofen and Erofenfive are once again mine on Thrane.
There is a particular agent that just copy pastes irrelevant information based on keyword matching and doesn't actually read tickets. You can include screenshots and all the information needed and they will still ask for a "screenshot of the exact error message" even when it was already...
The same CS agent you mentioned in your first post did the exact same thing to me with asking if I still needed help, not actually reading the ticket, copy pasting FAQ/instructions, and then closing it. Granted mine was not a transfer issue per se, but a name trolling one, but same exact result...
It doesn't, but sorry to hear you lost your name too. Friends list doesn't work properly with someone having a -1 and someone without it. It likes to merge entries.
I guess the screenshot of the dude with the placeholder last name going up to me and "/dance"ing isn't enough for them. Absolutely ridiculous.
Edit to add the new ticket number since they closed the last one as "solved": #435188
I want an old lesser heart of wood that doesn't work like a greater heart of wood. My main's feats are borked, but if I use a regular heart it will upgrade him to 32 point.
My vote is bumping it down rather than making it an artifact. The amount of customizability is fun for a non-artifact. Dread didn't give us that option.
yah, the trinket is one of the few things that looks exciting
edit: didn't realize the heroic boots also give the jet propulsion... that's pretty cool too
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