GrayJedi thank you for your help. In my browser there is an option at the top for payment sources (in small font) that let me delete my previous card info. After entering the new card info everything worked.
To the DDO team: Does anyone actually monitor your customers requests for...
I'm having an issue because my old card expired and every time I try to update the info, I get the same error message.. I've tried using the different browser/incognito mode suggestion but it didn't work. Also, I don't see the option to delete a payment type, am I missing it?
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