Crashing to Desktop

[Dude]

Is anyone else crashing to desktop a lot? It started sometime this last week and it getting very annoying.

ETA: It happens at character creation, at the bank, in a quest, or just walking around. I'll be doing something, the screen will freeze, and crash to desktop. I checked to make sure my system is up to date, my router firmware is updated, repaired my game installation, and nothing seems to help.

 

[Blaster]

I'm not sure it's in this thread below, but there's a lot of player-sourced fixes for various issues with DDO.

Additionally, @rabidfox might be able to point you into the right direction. (No guarantees.)

https://forums.ddo.com/index.php?threads/ddo-debugging-issues-as-crowdsourced-by-many-players-advice.1666/

 

[rabidfox]

For generic windows/driver issues:
There was a recent windows update that causes FPS drops in games (a couple weeks ago):

https://www.tomshardware.com/software/windows/yet-another-windows-update-is-wreaking-havoc-on-gaming-rigs-worldwide-nvidia-recommends-uninstalling-windows-11-kb5074109-january-update-to-prevent-framerate-drops-and-artifacting

And recent nvidia drivers cause issues/crashes. https://www.reddit.com/r/pcmasterrace/comments/1qpndti
So you might want to check those things. You can also try swapping between 64bit and 32bit clients (reverse whatever you're on right now) and see if that helps stability.

 

[JerryM]

In case you don't accept your PC being blamed when it was working perfectly a few days or a week ago...

When the server numbers peak, DCs are constant.

You can correlate the crashes with numbers and time here:

https://www.ddoaudit.com/live

On SD, when number rise above 900-100, recalling from quest is kicked out.

When numbers rise above 1100, its mid quest.

 

[Buddha5440]

The recent Windows 11 update, KB5074109, has been causing a LOT of issues. Try uninstalling it. Even though I haven't seen much about CtD's from it, any graphics issues could cause that.

 

[Mindos]

And, as always, is it overheating? Is it summer where you are? Are you in the sun? Did you turn the heat on? Is the air blowing on the case, etc.

 

[adamkatt]

i never blame my 13 year old laptop when i crash to desktop!

 

[Dude]

I'm not sure it's in this thread below, but there's a lot of player-sourced fixes for various issues with DDO.

Additionally, @rabidfox might be able to point you into the right direction. (No guarantees.)

https://forums.ddo.com/index.php?threads/ddo-debugging-issues-as-crowdsourced-by-many-players-advice.1666/

For generic windows/driver issues:
There was a recent windows update that causes FPS drops in games (a couple weeks ago):

https://www.tomshardware.com/software/windows/yet-another-windows-update-is-wreaking-havoc-on-gaming-rigs-worldwide-nvidia-recommends-uninstalling-windows-11-kb5074109-january-update-to-prevent-framerate-drops-and-artifacting

And recent nvidia drivers cause issues/crashes. https://www.reddit.com/r/pcmasterrace/comments/1qpndti
So you might want to check those things. You can also try swapping between 64bit and 32bit clients (reverse whatever you're on right now) and see if that helps stability.

The recent Windows 11 update, KB5074109, has been causing a LOT of issues. Try uninstalling it. Even though I haven't seen much about CtD's from it, any graphics issues could cause that.

Thank you. I'll start trying each of these to see if it helps.

 

[Gimp]

In case you don't accept your PC being blamed when it was working perfectly a few days or a week ago...

When the server numbers peak, DCs are constant.

You can correlate the crashes with numbers and time here:

https://www.ddoaudit.com/live

On SD, when number rise above 900-100, recalling from quest is kicked out.

When numbers rise above 1100, its mid quest.

There is no correlation but thanks for playing.....crazy baisless theory for which you have no proof.....please tell him what hes won Johnny.

 

[Greywolf]

I had this problem recently, and switching from 32bit client to 64bit client fixed it. I thought that I had already done that before, but I guess not, or had switched it back at some point.

 

[Buddha5440]

There is no correlation but thanks for playing.....crazy baisless theory for which you have no proof.....please tell him what hes won Johnny.

I love when people push that nonsense. The ONLY times I have ever had DCs are when the server crashes or I time out...never once during those "constant" DCs during peak server times as @JerryM claims.

 

[rabidfox]

Oh, you should also reinstall directX 9 library files (step 3) and Visual C++ file (step 20). https://forums.ddo.com/index.php?th...-as-crowdsourced-by-many-players-advice.1666/ Occasionally Windows, for whatever reason, will do an update that can mess with those old files, so doing to a manual fresh install of both of them/reboot after may help.

 

[JerryM]

I like it when people who have no idea what they are talking about, blame the PC before they speak.

https://forums.ddo.com/index.php?threads/partycrashers-hard-lag-lock-wipe-every-time.22905/#post-318031

 

[Dude]

Oh, you should also reinstall directX 9 library files (step 3) and Visual C++ file (step 20). https://forums.ddo.com/index.php?th...-as-crowdsourced-by-many-players-advice.1666/ Occasionally Windows, for whatever reason, will do an update that can mess with those old files, so doing to a manual fresh install of both of them/reboot after may help.

Thank you so much! I finally saw an error message when it crashed. It was the DirectX. Followed the directions and no more crashes.

 

[Asterphen]

I have experienced a few crashes this week as well. I will look into this fix too.