DDO debugging issues (as crowdsourced by many players advice)

rabidfox

The People's Champion
For anyone who's noticed drops in frame rates recently (may be the result of Windows updates or could be DDO itself). Here's a couple things that may or may not help with that from what myself and others have noticed:

Consider turning off MPO. https://www.neowin.net/news/microsoft-amd-nvidia-are-all-sleeping-on-windows-11-mpo-display-issues/ There's a bunch of youtube and reddit posts about this and various games/performance stuff out there for those interested in more details about it.

If running windows 11, try turning off these 2 settings.
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Be sure to reboot the computer after these changes and see if your game runs better. If they don't help, you can just revert the settings back.
 

rabidfox

The People's Champion
If the client is crashing and reinstalling the latest VC runtimes didn't help, here's something that may help:
A friend had this same issue and after a little playing around we found that their issue was the version of msvcp140.dll the client was picking up. Version 14.36.32532.0 causes the client to crash - you can see this in the Application log.


Updating the VC runtimes via this https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 didn't resolve the issue (specifically, it didn't update the file in c:\windows\system32) so we got a more recent copy of the file and copied it into C:\Program Files (x86)\StandingStoneGames\Dungeons & Dragons Online\x64 which fixed the issue. I would suggest that people with this issue do try the update via the link above though.

I've tested a several versions of this file (ranging from 14.24 to 14.42) and 14.36 is the only one that's caused me crashes thus far. You can get the version of the file by right clicking it and going to the Details tab.

 
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