Denis Iron
Well-known member
Server is stuck clearing its reincarnation cache 
DDO unavailable: Saturday March 30th
- Thread starter Cordovan
- Start date
Myosin
Well-known member
Imagine calling a studio with licenses from both WotC and Tolkien "indie."
Kissfan
Well-known member
not in the real world
Col Kurtz
Well-known member
ah ... ty for making me read up
Data centers can be anywhere....they don't have to be in a building designed for servers and protected from catastrophes.
I don't need to read up to know that it's common for office space that does not get rented to be leased to companies as data centers. Any space will do to keep cost effectiveness.
I doubt SSG uses a fancy provider with well protected infrastructure.
Pilbie
Active member
PSA. Scroll past if you don't care.
It's TENET, not TENANT. Tenant is either that annoying guy who rents the apartment next door, or David's last name missing an N.
(yes, I'm bored.)
(also yes, I'm pedantic)
Jack Jarvis Esquire
Well-known member
Yes, but not holding your supplier to provide and execute a valid plan that integrates with and supports your own is an abject failure in your supply chain management. Without going into details, I've been responsible for commercial deals for UKGov in highly sensitive IT contexts including NI for many years. I'd expect to be fired if I wasn't across something as basic as that. Clearly for a game the stakes are lower, but it's still a vital business requirement in context.
I don't think we're disagreeing here. I'm just clarifying the original point I was making. ?
Kimbere
Well-known member
You are correct. I failed at life and feel bad now.PSA. Scroll past if you don't care.
It's TENET, not TENANT. Tenant is either that annoying guy who rents the apartment next door, or David's last name missing an N.
(yes, I'm bored.)
j/k Thanks for pointing it out. Most days I know that, but apparently my spelling brain is on Easter break today. I'll edit the post and fix it.
Silvorn
Well-known member
The standard in customer service has become. "We are aware there is a problem and are diligently working to resolve it. Thank you for your patience."
The customer gets treated like a mushroom. Kept in the dark and fed BS.
Twenty years Navy as an electrician and another twenty in food production as maintenance. Communication helps.
Frantik
Well-known member
I am frustrated as well, but that is just pure speculation. I would imagine that the inverse could well be true; SSG and Daybreak Games make good money from games such as DDO and LOTRO... it would be extremely foolish not to choose a Data Centre with surge, fire and lightning protection.
waxinglyrical
Well-known member
It would be a seriously flawed business decision to site a data centre in a leaky old building. I can see the advertising literature now: Welcome to our data centre, sited in an elegant Jacobean grade I listed building replete with wattle and daub walls and ceilings with original beams and thatched roof.
Minor technical quibble... the Tolkien estate / family hasn't owned the rights to The Lord of the Rings derivatives since the 1960s. Currently, and for most of that time, they've been held by Saul Zaentz. SSG's license, like the Peter Jackson films and that thing Amazon did, is with him... not any Tolkien.
That said, the overall point is valid.
Oliphant
Well-known member
Tell me you don't know about thatched roofs without telling me.
liosliante
Well-known member
They should tell us something from time to time. Not telling us is like dragging our feet.
I don't know if it is the correct expression.
I don't know if it is the correct expression.
waxinglyrical
Well-known member
You should treat yourself to a couple of minutes ofPSA. Scroll past if you don't care.
It's TENET, not TENANT. Tenant is either that annoying guy who rents the apartment next door, or David's last name missing an N.
(yes, I'm bored.)
(also yes, I'm pedantic)