ColsonJade
Member
Hello,
My game crash a lot. Every 5 minutes or so. Some times it crashes as I try to relog back into my character. The game plan fine for a log time then over that last several months the crashes happen more and more. I use to crash maybe once an evening. Now like I said it seems to be every 5-10 minutes.
I put a ticket and one of the things they asked me to do was a windows repair. I did that and it help and reset the crashes to about once an evening but over that last few weeks it has gotten back to every 5-10 minutes. I've gone through the one very large thread and tried just about everything.
I've made sure my graphic drivers are up to date. I've turned off my sound. I've renamed my preference file, I've tried running as an admin, I've changed the all sorts of setting. I'm not sure what else to try.
Here is the latest log. Each time it is a little different depending on the length of time between crash and if i'm in a quest. The that that is always there is the line
Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0000000000000000
Thanks for any help you might provide.
CJ
000000000.000: Initializing client - build version is [7200.0053.0725.4003.RELEASE]
000000000.000: Initializing the global event handler...
000000000.000: Creating trigger schedulers...
000000000.000: Initializing the network...
000000000.000: Initializing the cache...
000000000.000: LookForFile trying cwd
000000000.000: Is_File_Here found 'client_general.dat' in 'C:/Program Files (x86)/StandingStoneGames/Dungeons & Dragons Online'
000000000.000:
DiskCon::InitFile:
datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_highres.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_highres_aux_1.datx" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile: Warning: datfile "client_highres_aux_1.datx" did not contain any GUID version stamp information!
000000000.000:
DiskCon::InitFile:
datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_3.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_3.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_4.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_4.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_local_English.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000: Initializing display with title 'Dungeons and Dragons Online'...
000000000.000: Device_WIN32::Init: called.
000000000.000: Device_WIN32::InitTimer resolution successfully set to [1].
000000000.000: Device_WIN32::InitDEVICE| Detected operating system: Windows 7
000000000.000: DEVICE| Starting up the graphics engine...
000000000.000: Initializing the smartbox...
000000000.000: Initializing the user interface...
000000000.000: Client ready
000000040.473: Client::Connect() async logon begun.
597652753.876: GlobalEventHandler::RecvEvt_DisplayStringInfo: Validating credentials...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading subscription data...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading character data...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Cleaning up old connection...
597652818.467: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading subscription data...
597652818.497: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading character data...
597652818.548: GlobalEventHandler::RecvEvt_WorldName: Sarlona
597652818.624: Client: Flushing database after DDD
597652818.679: GlobalEventHandler::RecvEvt_DisplayStringInfo: Receiving character data...
597652824.281: GlobalEventHandler::RecvEvt_CharSet: called.
597652833.726: GlobalEventHandler::RecvEvt_PlayerSessionStart_ServerToClient: player: 0x020B0000000A6630
597652833.726: CObjectMaint::RecvNotice_SetPlayerIDplayer: 0x020B0000000A6630
597652833.799: ----CRASH REPORT START----
597652833.799: Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0000000000000000
597652833.799: Detailed report:
Current local time: Tue Apr 1 10:37:46 2025
Version Report generated by CoreVersion : 2.0.143.1 (0x0200008F):
Language: English (United States)
CompanyName : Standing Stone Games, LLC.
FileDescription :
FileVersion : 7200.0053.0725.4003
InternalName : dndclient64
LegalCopyright : Copyright 2016-2025 Standing Stone Games, LLC.
OriginalFilename : dndclient64.exe
ProductName : dndclient64 (WIN64)
ProductVersion : 7200.0053.0725.4003 dnd_live
Comments : compiled Mon Mar 10 00:07:09 2025 : RELEASE
TurbineBuildVersion : 7200.0053.0725.4003.RELEASE
TurbineType : Admin External
597652833.799: ----CRASH REPORT END----
My game crash a lot. Every 5 minutes or so. Some times it crashes as I try to relog back into my character. The game plan fine for a log time then over that last several months the crashes happen more and more. I use to crash maybe once an evening. Now like I said it seems to be every 5-10 minutes.
I put a ticket and one of the things they asked me to do was a windows repair. I did that and it help and reset the crashes to about once an evening but over that last few weeks it has gotten back to every 5-10 minutes. I've gone through the one very large thread and tried just about everything.
I've made sure my graphic drivers are up to date. I've turned off my sound. I've renamed my preference file, I've tried running as an admin, I've changed the all sorts of setting. I'm not sure what else to try.
Here is the latest log. Each time it is a little different depending on the length of time between crash and if i'm in a quest. The that that is always there is the line
Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0000000000000000
Thanks for any help you might provide.
CJ
000000000.000: Initializing client - build version is [7200.0053.0725.4003.RELEASE]
000000000.000: Initializing the global event handler...
000000000.000: Creating trigger schedulers...
000000000.000: Initializing the network...
000000000.000: Initializing the cache...
000000000.000: LookForFile trying cwd
000000000.000: Is_File_Here found 'client_general.dat' in 'C:/Program Files (x86)/StandingStoneGames/Dungeons & Dragons Online'
000000000.000:
DiskCon::InitFile:
datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_highres.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_highres_aux_1.datx" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile: Warning: datfile "client_highres_aux_1.datx" did not contain any GUID version stamp information!
000000000.000:
DiskCon::InitFile:
datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_2.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_3.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_3.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_cell_4.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_map_4.dat" stamped with datpack versions eng:112, game:0,
executable supporting datpack versions eng:-1, game: -1.
000000000.000:
DiskCon::InitFile:
datfile "client_local_English.dat" stamped with datpack versions eng:112, game:3,
executable supporting datpack versions eng:-1, game: -1.
000000000.000: Initializing display with title 'Dungeons and Dragons Online'...
000000000.000: Device_WIN32::Init: called.
000000000.000: Device_WIN32::InitTimer resolution successfully set to [1].
000000000.000: Device_WIN32::InitDEVICE| Detected operating system: Windows 7
000000000.000: DEVICE| Starting up the graphics engine...
000000000.000: Initializing the smartbox...
000000000.000: Initializing the user interface...
000000000.000: Client ready
000000040.473: Client::Connect() async logon begun.
597652753.876: GlobalEventHandler::RecvEvt_DisplayStringInfo: Validating credentials...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading subscription data...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading character data...
597652753.951: GlobalEventHandler::RecvEvt_DisplayStringInfo: Cleaning up old connection...
597652818.467: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading subscription data...
597652818.497: GlobalEventHandler::RecvEvt_DisplayStringInfo: Loading character data...
597652818.548: GlobalEventHandler::RecvEvt_WorldName: Sarlona
597652818.624: Client: Flushing database after DDD
597652818.679: GlobalEventHandler::RecvEvt_DisplayStringInfo: Receiving character data...
597652824.281: GlobalEventHandler::RecvEvt_CharSet: called.
597652833.726: GlobalEventHandler::RecvEvt_PlayerSessionStart_ServerToClient: player: 0x020B0000000A6630
597652833.726: CObjectMaint::RecvNotice_SetPlayerIDplayer: 0x020B0000000A6630
597652833.799: ----CRASH REPORT START----
597652833.799: Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0000000000000000
597652833.799: Detailed report:
Current local time: Tue Apr 1 10:37:46 2025
Version Report generated by CoreVersion : 2.0.143.1 (0x0200008F):
Language: English (United States)
CompanyName : Standing Stone Games, LLC.
FileDescription :
FileVersion : 7200.0053.0725.4003
InternalName : dndclient64
LegalCopyright : Copyright 2016-2025 Standing Stone Games, LLC.
OriginalFilename : dndclient64.exe
ProductName : dndclient64 (WIN64)
ProductVersion : 7200.0053.0725.4003 dnd_live
Comments : compiled Mon Mar 10 00:07:09 2025 : RELEASE
TurbineBuildVersion : 7200.0053.0725.4003.RELEASE
TurbineType : Admin External
597652833.799: ----CRASH REPORT END----