Ghost Worlds Now Available For Free Transfer

[Katramium]

Well it seems customer support can't help with the transfer after 3 tickets. They can only type the same instructions every time i open a ticket.
If you can't help why are we encouraged to open tickets to customer support? I am not an idiot and i can read. I need my characters on Thrane not guidance on how to pack and transfer. I know all about it. Is there somewhere i can get real help with this transfer?

 

[Dude]

Well it seems customer support can't help with the transfer after 3 tickets. They can only type the same instructions every time i open a ticket.
If you can't help why are we encouraged to open tickets to customer support? I am not an idiot and i can read. I need my characters on Thrane not guidance on how to pack and transfer. I know all about it. Is there somewhere i can get real help with this transfer?

How to transfer to a 64-bit game world

Get more information about how to transfer from a 32-bit world to a 64-bit world here!

www.ddo.com

 

[Fallout47]

We have seen successful transfers, but things are slow. We will be continuing to work on things to allow for more transfers and more successful transfers.

Names or it didn't happen. The only player I have seen so far with anything to report is Rugar a few posts up.

 

[Dude]

Names or it didn't happen. The only player I have seen so far with anything to report is Rugar a few posts up.

I created new toons on Argo and Thelanis to see if I had anything left in my crafting bank. I successfully transferred both.

 

[drjoans]

So I made this post this morning https://forums.ddo.com/index.php?threads/ghostworld-transfer-broken.23113/#post-319616

and was linked to this thread. Are we just playing transfer roulette? Keep flooding the ghostworlds with transfer requests until it works?

 

[Fallout47]

I created new toons on Argo and Thelanis to see if I had anything left in my crafting bank. I successfully transferred both.

Thanks. Now I would like to hear from anyone whose toon was stuck in transfer on whether they were able to get off the 32 bit world.

 

[drjoans]

Thanks. Now I would like to hear from anyone whose toon was stuck in transfer on whether they were able to get off the 32 bit world.

yeah still stuck in transfer, got the hourglass now for 5-10 min

 

[Machiavelli]

How crappy are these servers like really. There are currently only 1300 players online across all servers and I would doubt only a fraction of that population is currently trying to transfer characters. I have been getting the same hourglass or 503/504 server errors for 16 hours trying this easily hundreds of times. This is ridiculous. Why do I keep coming back to this abuse. I should know by now Tim is not going to help me in just laugh and slam the door.

 

[Dom]

Thanks, we have been looking into this error, and we are continuing to do so.

Has the item ID conflict issue been addressed?

 

[Praun]

Well it seems customer support can't help with the transfer after 3 tickets. They can only type the same instructions every time i open a ticket.
If you can't help why are we encouraged to open tickets to customer support? I am not an idiot and i can read. I need my characters on Thrane not guidance on how to pack and transfer. I know all about it. Is there somewhere i can get real help with this transfer?

Nope. Not in this universe, it seems.

SSG is so uninterested in sorting this out that I'm stunned they have any paying customers left.

 

[Ashen]

We have seen successful transfers, but things are slow. We will be continuing to work on things to allow for more transfers and more successful transfers.

So what's the deal then? Do we have to do this one account at a time across multiple servers? Should we take a number and wait in a que like the DMV? Are you guys making ANY progress at making the process work quicker? Do you guys need to shut down the 32 bit servers and open them up one at a time? Have you fed the hamsters on the wheel that power the servers? C'mon communication is key at keeping your customer base happy and the lack of it is tiring.

 

[Dandonk]

Same and eventually (after 20 minutes of sitting untouched) it comes up with long error message network request failed code 504

Mostly the same for me. Though once I've gotten to where I could select characters for transfers.... only for it to time out before I could finish clicking...

 

[Cordovan]

We are continuing to look into the environment to make it as robust as possible. So far all data indicates that we have had quite a few successful transfers and issues preventing successful transfer are due to heavy demand on the service and heavy load on the ghost worlds. So, while the experience is frustrating currently, we are seeing steady success, it's just that the immediate rush is causing disruptive demand on the services. If you don't need to transfer right away, consider finding a slower time to do it, but these issues should naturally decrease as demand levels out.

 

[Azasmokey]

Patience. Pack wait a little . 2 hours maybe. Transfer go to bed. Next day it's done.
i packed and transferred 12 character 2+2+4+4. easily with patience. better out of busy hours. EASY PEASY

 

[Dandonk]

Patience. Pack wait a little . 2 hours maybe. Transfer go to bed. Next day it's done.
i packed and transferred 12 character 2+2+4+4. easily with patience. better out of busy hours. EASY PEASY

Not so easy for me, at least. The transfer window times out before I can select my characters for transfer.

And even if and when I can get to try to transfer, I still don't know if they'll fail again.

 

[Azasmokey]

Do it out of busy hours. before work 10-20 mins. afternoon?

 

[Ashen]

We are continuing to look into the environment to make it as robust as possible. So far all data indicates that we have had quite a few successful transfers and issues preventing successful transfer are due to heavy demand on the service and heavy load on the ghost worlds. So, while the experience is frustrating currently, we are seeing steady success, it's just that the immediate rush is causing disruptive demand on the services. If you don't need to transfer right away, consider finding a slower time to do it, but these issues should naturally decrease as demand levels out.

So.. knowing that there is large player base that has been unable to transfer for over a month, you guys had ZERO planning on how to handle a large influx of transfer requests, which was bound to happen. Got it. The answer is apparently to gaslight the player base and make it their fault.

 

[Darkwalker868]

i have characters packed multiple servers and finally got the transfer wizard to open and then only show one listed server being wayfinder to transfer from..

 

[Mobius]

I created new toons on Argo and Thelanis to see if I had anything left in my crafting bank. I successfully transferred both.

I thought new toon creation was disabled on the ghost worlds? Maybe I am misremembering the announcement, or perhaps SSG missed a step.

If we are being told that login & transfer activity on the ghost worlds is heavy enough to cause performance issues, that implies that there are still a lot of bodies remaining to transfer to the 64-Bit worlds. It sounds like player numbers on the new worlds are going to increase more than some were expecting. The DDO Audit numbers should be interesting.

 

[Etrick]

Getting an Error message on Cannith: "World transfer packing cannot proceed: Character packing has been disabled on this world."

Same for me. It's my main character as well that I've worked on for years. Including, thousands of threads of fate, thousands of raid runes and 100's of rare filigrees in my dimensional bag for filigrees only in that bag. This is very sad. Not sure if I will repay for another whole year as VIP as I have done for years in the past. I have spent lots of money on this game for expansions and DDO points as well. I'm very disappointed.