It may not be the purchase. Ive had this problem every update for quite a while now. EVERY ONE. I reinstall. I change the shortcuts. I try different clients. I miss weeks I pay VIP for. Eventually I stumble on something. None of the usual stuff in helping this time. This has to be about the sixth time or so. Theres no excuse for this either, there are people who post asking for help and it never arrives here. Good luck. If I find something Ill ping you, please do the same.