If payments lagged for 6 weeks
- Thread starter Neon Puce
- Start date
You'd think so, but that's not the case.
There are so many long-standing issues with the DDO payment system(s). You just don't hear much about them because 1) they tend to affect people outside the US, and nobody cares about them; 2) most people who've tried to deal with them through customer support and forums, myself included, have just given up and moved on.
For example, my account has been falsely flagged as being from the wrong (sanctioned) country since 2014, and my 2-3 attempts to go through CS felt like talking to a brick wall. I used to happily pay for VIP and points, now I just take extended breaks and occasionally favor farm to check out new content. SSG's loss, not mine.
And that's before we even mention the more 'mundane' issue like in-game store lag, discounts not applying etc. etc.
There are so many long-standing issues with the DDO payment system(s). You just don't hear much about them because 1) they tend to affect people outside the US, and nobody cares about them; 2) most people who've tried to deal with them through customer support and forums, myself included, have just given up and moved on.
For example, my account has been falsely flagged as being from the wrong (sanctioned) country since 2014, and my 2-3 attempts to go through CS felt like talking to a brick wall. I used to happily pay for VIP and points, now I just take extended breaks and occasionally favor farm to check out new content. SSG's loss, not mine.
And that's before we even mention the more 'mundane' issue like in-game store lag, discounts not applying etc. etc.
garynash7070
Member
I tried to use the coupons this past weekend and it ate both of them with no discount.
I hear ya. I unfortunately bought the new pack, points and the like as well thinking, hoping things would be better then they have. Boy was I wrong!
I hear ya. I unfortunately bought the new pack, points and the like as well thinking, hoping things would be better then they have. Boy was I wrong!
Svirfneblin
Well-known member
I’m not even considering buying Lamordia until the lag is fixed fixed. Don’t need Lamordia in order to do TR’s of any type.
Screw Lamordia.
Screw Lamordia.
Ahpuch
Well-known member
Many in my guild are in the same position. I would assume there are enough players with that position for them to notice that Lamordia is not selling as expected.
Sorry to hear that. If the discount was still up, I'd recommend trying in off-peak times (which worked for me), but it's too late now, I think.
Good news is, you'll still have those points for Black Friday deals in a few months, probably a better deal than the 30-20-15% anyway.
Alpha Tester
Well-known member
Sorry but no. Yesterday a guildie bought 2 of the same item in the store due to lag and confusion if it worked in the first time. I always pay DDO via steam and would already have the new expansion if I could pay it via steam but I can't and international credit card is not working in their website (at least for me or mine) so this is it and it is what it is.
The store is the priority but player support is not and it's been like this for years. I miss the days that sharn was the meta and we could farm whole sets in two or three runs, then we would run it for fun and instead of hating a a quest because we have done it hundreds of times in a row.
On a side note, could you describe how you set up payments through Steam? I tried it and no cigar, it would definitely be more convenient than PayPal sort-of-working from the in-game store.
Right on dude
Alpha Tester
Well-known member
Usually I buy the steam card in stores.
Add it to steam wallet.
Then launch DDO via steam (also great for linux users)
Then I open the store and I can choose automaticly to pay via steam wallet in two places: To get VIP and to buy DDO points.
But I only use steam for this purchases, I rather play DDO in the regular client. But I leave 2 DDOs installed just for the steam wallet. I would have to pay "six months of vip" to have an international credit card and this is too much. Even DDO is too much here since it's worth 3 months of a netflix subscription.
Thanks, I'll have to try it again I guess, last time I tried Steam wallet didn't show up as an option. PayPal also didn't show up as an option even though it does on the regular client. I guess I've never thought to install both clients at the same time to test - will do.
Maybe people need to take a one month break here and there from paying.