If you get confused trying to get the VIP lightning trail working
- Thread starter rabidfox
- Start date
Seppi Pearlsmith
Well-known member
Logged in and out, looked everywhere lol. The last place I expected was the "I need help with something else"
Greiskoradon
Active member
Sorry I got an error code and can not acquire on Thelanis. Tried the OP suggestion above and there is no option for the lightning trail.
Are you VIP?
Greiskoradon
Active member
Yes I got the previous 6...
Assuming you haven't already claimed it on another server, which means you'd just need to do the "help with something else option," I'd say try exiting the game and trying again. If that doesn't work, then I recommend requesting help from customer support at https://help.standingstonegames.com/hc/en-us.
Greiskoradon
Active member
Ticket # 373595 submitted but all my previous tickets were ignored and closed...this is not life threatening but concerned VIP reward #8+ will not work now if I am in some error loop.
Rusty_helmet
Teh_troll’s Fluffer
Good lord this game is such a pile of trash. They give ZERO directions on this. Thank you for doing this, but this at the minimum SHOULD BE CORDO'S JOB. Such a clown show.After you claim the initial VIP reward, talk to the NPC a 2nd time and do this:
Drag the feat to your hotbar and toggle it on. Do this on each character. The dialog options confuses some folks, so hopefully this helps.
Phoenicis
Savage's Husband
Make sure you submitted it under the 'did not receive paid for item' category. bug reports or other categories get sent to QA for bug fixing.
Yeah, CS should be able to look at the complaint and go 'yeah, I can fix that' but apparently they can't.
Last month my wife had the error and couldn't get her VIP reward, we submitted a ticket as a bug report and off it went to QA or wherever. Resubmitted exact same text but used the ' did not receive item paid for' category and it was fixed almost immediately...
You are the best - I was going bananas trying to figure it out!!!After you claim the initial VIP reward, talk to the NPC a 2nd time and do this:
Drag the feat to your hotbar and toggle it on. Do this on each character. The dialog options confuses some folks, so hopefully this helps.
rabidfox
The People's Champion
That's always my concern every time I claim something; that lag (or whatever) will cause the claim to go sideways and error out. I hope the advice Phoenicis gave on how to word the ticket helps.
Konsumer
Well-known member
Thanks. I would have never known and would have spent far too long trying to figure out what was wrong.After you claim the initial VIP reward, talk to the NPC a 2nd time and do this:
Drag the feat to your hotbar and toggle it on. Do this on each character. The dialog options confuses some folks, so hopefully this helps.
Greiskoradon
Active member
I got a response from DDO on my ticket...they told me
To acquire the item, speak to Violet Peregrine in the Eberron Hall of Heroes. First, select "I would like to claim a new reward", then speak to Peregrine again and select "I need help with something else", "I'd like a copy of a VIP cosmetic", and then select "Lightning Trail".
Of course I did step one and got error and can not do steps 2 and 3....like I told them in my Bug Report.
Thanks SSG
To acquire the item, speak to Violet Peregrine in the Eberron Hall of Heroes. First, select "I would like to claim a new reward", then speak to Peregrine again and select "I need help with something else", "I'd like a copy of a VIP cosmetic", and then select "Lightning Trail".
Of course I did step one and got error and can not do steps 2 and 3....like I told them in my Bug Report.
Thanks SSG
rabidfox
The People's Champion
My advice would be to grab a video clip of the error occuring as you talk (or screenshots if you can't do video) and attach that with a ticket so they can see what error you're referring too. Not sure if that'll help them do what's needed but might help.
Greiskoradon
Active member
It will not give me the error again...It now says it is too early to claim a VIP reward. I suggested to SSG to reset my November VIP claim like I never tried to get it on the 1st...
HighLordPudding
Well-known member
Some tips if you are having trouble finding the feat in the feat list.
Some feat are listed inside categories, some are not. Categories are listed alphabetical.
You can sort by Category or by Alhabetically. Category is the default.
You can also collapse the categories. This may make it easier to find the special reaper feats, lightning trail feat etc that do not fall into a category. Expand all is the default. You can click on the +/- symbol next to the category to expand or collapse just that one category.
The blue arrow is pointing to where you can collapse all, I cut out the text by mistake for that.
https://forums.ddo.com/index.php?threads/finding-special-feats-in-dungeons-and-dragons-online.15255/
Some feat are listed inside categories, some are not. Categories are listed alphabetical.
You can sort by Category or by Alhabetically. Category is the default.
You can also collapse the categories. This may make it easier to find the special reaper feats, lightning trail feat etc that do not fall into a category. Expand all is the default. You can click on the +/- symbol next to the category to expand or collapse just that one category.
The blue arrow is pointing to where you can collapse all, I cut out the text by mistake for that.
Greiskoradon
Active member
I would just like to say much thanks to Rob Smith of SSG for fixing my Lightning Trail VIP reward...
He responded with:
I have reset your timer so that you may talk again with Violet Peregrine and claim your Storm Trail.
This is amazing!
And speedy response/action...
He responded with:
I have reset your timer so that you may talk again with Violet Peregrine and claim your Storm Trail.
This is amazing!
And speedy response/action...
Greyhawk5
Was Amorais
Good lord, why on gods green earth have they hidden this so well when it had no reason to be hidden. I've just assumed the trail was bugged, along with everything else so have not bothered claiming it.
Why can't you just claim the VIP reward and its added to your feat list???!!111
Why can't you just claim the VIP reward and its added to your feat list???!!111