Lag freeze

Mary

Well-known member
I have dice toons on each of the servers and I've noticed the lag-freeze on all of them, especially when turning the camera very fast - it's almost like the client is going to crash but then it snaps back. This has been going on since before hardcore, and was caused by U58 I believe, though I could be wrong - it's been pretty much the same and you can play through it by restarting your client often. I've updated my video drivers and done a few other tweaks but it doesn't seem to matter. I've seen it on Wayfinder, as a point of interest, because I've heard people say it's other players, or congestion, well, no, wayfinder is empty and it still happens. It has something to do with an unintended halo that is tearing at the graphics when the camera is moved rapidly.
 

Zvdegor

Melee Artificer Freak
I have dice toons on each of the servers and I've noticed the lag-freeze on all of them, especially when turning the camera very fast - it's almost like the client is going to crash but then it snaps back. This has been going on since before hardcore, and was caused by U58 I believe, though I could be wrong - it's been pretty much the same and you can play through it by restarting your client often. I've updated my video drivers and done a few other tweaks but it doesn't seem to matter. I've seen it on Wayfinder, as a point of interest, because I've heard people say it's other players, or congestion, well, no, wayfinder is empty and it still happens. It has something to do with an unintended halo that is tearing at the graphics when the camera is m
I only experienced the lag on the 64 bit client. Recently I used 64 bit again without the Video Post Effect. I thought it helped cause instead getting freezes every 5 mins, I had 1 or 2 /hour. But since yesterday it is happenning again and I did not change anything. It seems the freezes have nothing to do with our pc setup or internet connection. And its not a server lag cause when I freeze my party members dont.

oved rapidly.
 

Xaerxiessia

Lost in Translation
I had to give up the 64bit binary, too many problems : sound initialization , crippling lag .....

one outstanding anecdote : a sudden slowdown in the harbor while nearing the bank , 'cause of a frenzy flicking pet .
 
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Lanadazia

Well-known member
another night i had multiple freezes in raids and it got really annoying. was freezing every few minutes. so i tried to mess with options and found out that turing combat and sound effect audio volume to 0 prevents the client from freezing up completely.
i haven't pin pointed yet, which of the 2 settings is causing trouble, but i hope the Devs will take it from here.
since some changes to sound have been reversed the issue is no longer crashed due to sounds, but 5 second freezes occassionally.

so to gather all information we have now:
- sound related problem
- should be associated with combat or sound effects volume
- maybe 64 bit client related.

can you look into this, pretty please??
 

rabidfox

The People's Champion
another night i had multiple freezes in raids and it got really annoying. was freezing every few minutes. so i tried to mess with options and found out that turing combat and sound effect audio volume to 0 prevents the client from freezing up completely.
i haven't pin pointed yet, which of the 2 settings is causing trouble, but i hope the Devs will take it from here.
since some changes to sound have been reversed the issue is no longer crashed due to sounds, but 5 second freezes occassionally.

so to gather all information we have now:
- sound related problem
- should be associated with combat or sound effects volume
- maybe 64 bit client related.

can you look into this, pretty please??
They changed around the audio stuff recently. First they updated to a newer verion of openAL to prevent people crashing in Dread (certain sound effects would crash the game for select people). Then they rolled it back to a different version because the new version was causing new issues for people. Sounds like it's still causing issues even with the version they're currently using.
 

PaleFox

Well-known member
I have dice toons on each of the servers and I've noticed the lag-freeze on all of them, especially when turning the camera very fast - it's almost like the client is going to crash but then it snaps back. This has been going on since before hardcore, and was caused by U58 I believe, though I could be wrong - it's been pretty much the same and you can play through it by restarting your client often. I've updated my video drivers and done a few other tweaks but it doesn't seem to matter. I've seen it on Wayfinder, as a point of interest, because I've heard people say it's other players, or congestion, well, no, wayfinder is empty and it still happens. It has something to do with an unintended halo that is tearing at the graphics when the camera is moved rapidly.
Since u58 I had to set object draw distance to medium because of this.
 

Zaszgul

Well-known member
They changed around the audio stuff recently. First they updated to a newer verion of openAL to prevent people crashing in Dread (certain sound effects would crash the game for select people). Then they rolled it back to a different version because the new version was causing new issues for people. Sounds like it's still causing issues even with the version they're currently using.
My guess is they made some other changes at the same time they changed the library's version, likely a different usage of the library's methods and that's where the new issue stems from.

And I can confirm that the freezing issue was not resolved by their rollback. They may have rolled back the library version, but not whatever else they changed.
 

Xaerxiessia

Lost in Translation
there 's also one thing I always found suspicious , that's when playing in windowed mode or multiboxing , once you loose the focus on DDO windows to anything but DDO , the display of the game is still fluid but the CPU consume far less power.
 

Gambrul

Member
They changed around the audio stuff recently. First they updated to a newer verion of openAL to prevent people crashing in Dread (certain sound effects would crash the game for select people). Then they rolled it back to a different version because the new version was causing new issues for people. Sounds like it's still causing issues even with the version they're currently using.
Yup.
Despite improving the 32-bit client performance by forcing use of my video card in the client/loader (rather than allowing auto-detect... forgot to reset this correctly after attempting repair when the new immediate post-U59 lockup issues began), the 64-bit client continues to have the same lockup/freezing it has had since U59.

More details, if interested: Last night, I changed it back to force use of video card, and voila, the 32-bit client was perfect! Ran 5-6 R10s with a killer fast group, and had not a single instance of hangup with turning or anything else... was perfect, maybe better than I've ever seen the game perform (I've been around since 2009).
Encouraged, I swapped back to the 64-bit client today, entered LVoD with full group, cast 1 buff spell and the new post-U59 lockup reared it's ugly head again. No enemies present, nothing going on other than folks buffing in the LVoD entry chamber. I disabled game sounds, and as expected there were no lockups/freezes with game sounds disabled in options (i.e. Played through LVoD, LHound, and LLoB without lockup on 64-bit client after sound was disabled).
So, alas, the 64-bit client is still newly broken since U59 was implemented, and remains newly broken with the new post-U59 lockups/freezing after all the patches/fixes done to date.
 
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Lanadazia

Well-known member
a note form a dev would be nice at this point.
we have pinpointed the exact problem. there isn't much we can do to help fix it
i consider this to be a major game bug, since it heavily downgrades playing experience, by either freeze-lockups or having to play with a part of the sounds missing
 

Joenic2

Member
Hi everyone. I am a bit late to the conversation but I would also like to chime and put for the record that I too have been experiencing some weird screen lockups and it only started after U59. I am not sure if it is the same thing people are speaking about but I will share my problem. When I play, at random times, my screen will lockup and I can't do anything except exit the game. It is very frustrating. At times I get booted from the game, other times it just stays frozen as if I took a screeshot. However, I can hear things around me in the background, I can hear myself swinging my weapon or my footsteps. I can even converse with others. I seem to be able to interact behind this "screen curtain" but obviously I can't see what is happening. I have tried multiple things, 32 bit, 64 bit, turning off the sound, turning my graphics down, engine speed down. Nothing seems to work. Again, it can happen at any time or not at all. It happens in quests, in the marketplace areas, anywhere in the world, when I check my enhancements etc. It seems random. It never happened to me before U59. Is this what people are getting too? I never recover from this lag-freeze-lockup. I always have to "X" out of the game or simply kicks me out with no message. It is ruining my game experience and can no longer play my tank in raids. Any thoughts?
 

Lanadazia

Well-known member
welp.
today it reached a new level.
i was loading into the gameworld without a problem, ran around and the game client just vanished without an error message.
started/loaded again. same thing.
after the third time i put the master volume to zero (while combat/sound effects where put to 0 already due to the previous issues) and it hasn't crashed since (played for 2 hours, without sound and no crashes)

this is getting annoying. can you PLEASE look into this?
 

Gambrul

Member
this is getting annoying. can you PLEASE look into this?
Yup... I've stopped playing my main due to this. No change to the issue since U59. Only playing once every couple of weeks or so due to a static group friend's desire to continue.
Also, for the first time ever, I've skipped out on buying the new expansion pack.
 

Tremes

Well-known member
I have had this same problem since the U59 update, and posted it on the forums. Since then it has come to my attention that when I have the 5-10 second freezes, it my Discord also cuts out. Makes me wonder if perhaps there is a conflict at times with Discord, perhaps?
 

Lanadazia

Well-known member
I have had this same problem since the U59 update, and posted it on the forums. Since then it has come to my attention that when I have the 5-10 second freezes, it my Discord also cuts out. Makes me wonder if perhaps there is a conflict at times with Discord, perhaps?
yeah my entire sound output is having a hicc-up when it happens. a youtube video, spotify or discord call just freezes for 5 seconds aswell.
i guess the sound output is somehow clogged up.

i was thrilled to see, that the new expansion hits right when i'm done with my final exams and have a vaccation. i'm not going to buy anything until this issue is resolved. missing sound is missing immersion. and immersion is something DDO actually thrives at.
i don't wanna play new content without sound.
i don't wanna play at all without proper sound. i'll spend my money on other games until this is fixed. your loss SSG..
 

Xaerxiessia

Lost in Translation
problem is deeper than that only, since the update following the second period of transfert (after HC7) , I noticed a time drift around 16% - 17% , very uneven. For those who wanna check this out :
- Set your system clock to a global server ( like pool.ntp.org , NTP means network time protocol ) in Adjust Time Settings, panel Internet Time.
- Take a random item in AH with an expiring time less than 24h,
- refresh to determine the second at which the number of remaining minutes changes.
- note the exact system-time when it happens.
- do the same later (before expiration , of course)
- compute the delays in second.

I do that for the moment when the AH flushes the expired items , normally every 5 min sharp, but you can find out that the time may drift up to around 30s between each flush.
 

Jeronimo

Playing since 2006
I got hit badly with the first U59 sound changes that were meant to fix the IoD sound issues (I had to start using the 32-bit client to get around the issue), but after they patched it, I've not noticed any more of the 5-10 sec freeze issue problems. I feel very sorry for those who are still affected.
 
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