I have put in several help tickets over the last year, trying to get one of my last characters (of 19) transferred. Most of the times, I put in the ticket, carefully explaining that I have moved 18 other characters so I know the process. Then I explain that i was an early adapter transfer, so I tried transferring before being in the bank was a requirement. Then I explain that I can't see the character in the transfer window, but I also can't open him, because he is packed. This is clearly something that needs someone on their end to do something...but 3 of 4 times, I get an email saying, "Here is a link to how to transfer characters, ticket closed, we will no longer be monitoring this ticket", the other time its "We'll look into" and then I'm back where I started 3 months later.
Maybe putting it here, where there is some public accountability will make a difference. I know I'm no one special, in terms of the average player, but I have been subscribed, off and on since the game came out, have dropped a fair amount of money on it, and the very least you guys can do, since you are making us change servers, is to make sure that we can take our characters to the new server.
Maybe putting it here, where there is some public accountability will make a difference. I know I'm no one special, in terms of the average player, but I have been subscribed, off and on since the game came out, have dropped a fair amount of money on it, and the very least you guys can do, since you are making us change servers, is to make sure that we can take our characters to the new server.
