Sir Michael (Standing Stone Games Help)
Aug 26, 2025, 8:03 AM PDT
Greetings,
Thank you for following up and for providing the screenshots. I’d like to clarify how names work in DDO/LOTRO.
Character names are available on a first-come, first-served basis across each server. When multiple servers were merged or when players created characters at different times, many players naturally ended up choosing the same or similar names. Because of this, it is very common to see the same name held by different players on different worlds, or by someone who claimed it first after a merge.
This situation is not considered trolling or a violation of our policies unless there is clear evidence of targeted harassment (for example, another player openly admitting to stealing your name in order to harass you). In those rare cases, we can review and take action.
If your concern is solely about reclaiming a name, please note that we are unable to reassign names already in use. If your character was transferred and received a “-1” suffix, you are entitled to one free rename using the in-game command:
/changename <newname>
We understand that losing a long-time name can be disappointing, and we appreciate the history you’ve had with your characters. Unfortunately, names are not reserved indefinitely and remain first-come, first-served.
If you do experience any direct harassment tied to this issue, please capture chat logs or screenshots and submit them so we can investigate further.
Customer Support
Standing Stone Games