New install of Windows 10 on a new SSD and now have graphics issues

starshroud

Member
Character screen animation is jerky, sound occasionally glitches. Only four resolutions to choose from whereas before there were maybe a dozen. Have tried running both 32 and 64 bit and DirectX 9 and 10. Any other ideas?
 

Natashaelle

Time Bandit
Character screen animation is jerky, sound occasionally glitches. Only four resolutions to choose from whereas before there were maybe a dozen. Have tried running both 32 and 64 bit and DirectX 9 and 10. Any other ideas?
Upgrade to Windows 11, the 24H2 version preferably, and if necessary use the various tricks to install it on "unsupported hardware". BTW you can use even an old product key, I'm using my Windows 7 one on my current setup.

Windows 10 has been pretty horrid since before the release of 11.


Step 3, manually install DirectX 9 librarys and reboot the computer. They don't always get installed right by DDO and Windows 10 doesn't have them by default; this can cause all sorts of issues.

Also step 10.
It can also be useful to manually install a Virtual C++ redist for the .dlls etc ...
 

Phoenicis

Savage's Husband
Upgrade to Windows 11, the 24H2 version preferably, and if necessary use the various tricks to install it on "unsupported hardware". BTW you can use even an old product key, I'm using my Windows 7 one on my current setup.

Windows 10 has been pretty horrid since before the release of 11.


It can also be useful to manually install a Virtual C++ redist for the .dlls etc ...
If you run multiple DDO clients do NOT use 24H2

I cannot get Alt+Tab to switch between two open DDO client windows directly. It always tries to go to the last previously opened window, not my other game client on a single press. I have to Alt+(3Tab) to go between client windows.

I've been thru the windows help boards looking for a solution and nothing mentioned there corrects the issue.

I've backed that update out three times now on my game computer.

They fooled me last time, It works fine for other windows, but two DDO clients? NOPE!
 

Phoenicis

Savage's Husband
First time I ever did that was a couple of weeks ago, and I saw no real problem running three -- was problematic running four, and I needed to run them Windowed not full screen.
I run full screen (windowed) for both clients. *debates installing the evil update again to test just windowed*
 

starshroud

Member
Wow, thanks for all the responses -- great sticky RabidFox.
I forgot about those C++ libraries, had to do that last time.
 

starshroud

Member
Worked through the list and no improvement unfortunately. Graphics are onboard and no updates available. Also my machine cannot run Win11.

Another data point... when the game starts and I'm on the character screen, my fan cranks up and I can see that the client is using 95% plus CPU.
 

Stoner81

Well-known member
Install the old DirectX 9c files and also make sure you have the full chipset drivers for your CPU since it is onboard video the chipset drivers should also include your video drivers too(?)

Stoner81.
 

Zaszgul

Well-known member
Worked through the list and no improvement unfortunately. Graphics are onboard and no updates available. Also my machine cannot run Win11.

Another data point... when the game starts and I'm on the character screen, my fan cranks up and I can see that the client is using 95% plus CPU.

At the login screen, trying going to Options -> Troubleshoot -> set Maximum Frate Rate to whatever your monitor's refresh rate is.

This should lighten the load if your graphics is trying to push 1000 fps.
 

rabidfox

The People's Champion
When you do this in your launcher, what's it show in your drop down choices?
10) Make sure your graphics card is selected. (launcher > options > repair tab> your video card)
lTsvLFp.png
 

RangerOne

Well-known member
I would not suggest doing a workaround to run Win 11 if your current processor is not capable of it. My daughter's computer was an I3 running 11 and it was awful. Couldn't run BG3 at all and I would wait five minutes at a dungeon entrance for her to zone in on DDO. Win 10 is perfectly serviceable and not supporting it simply means it won't get future updates. And now back to your graphics issues. Hope you are making some headway.
 

starshroud

Member
I don't have a separate graphics card. Display Adapter dropdown lists Automatic and Microsoft Basic Render Driver. (Perhaps significantly the latter is listed twice?)

Not that it really helps much from a troubleshooting perspective... but this machine's sole purpose for existing is to run DDO. If DDO had a viable Mac client or if the Parallels emulation I had tried would have worked well then none of these shenanigans would have been necessary.
Taking a different tack, since DDO is the be all and end all for this machine, and since I'm not invested in this particular install of Windows or of DDO, perhaps someone could advise how to perform the installs from scratch rather than trying to correct the current state of things?

Again, thanks for your help with this!
 

rabidfox

The People's Champion
I don't have a separate graphics card. Display Adapter dropdown lists Automatic and Microsoft Basic Render Driver. (Perhaps significantly the latter is listed twice?)
That sounds like the corrert graphics driver could be missing and it's reverting to CPU rendering in-game instead of offloading to whatever GPU you've got on board. So tracking down the chipset/GPU driver could make the difference. Most laptops have some sort of GPU built-in be it intel or nvidia/etc.

If you give us the make/model #'s for that laptop, someone might be able to link the driver for you to install.
 
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starshroud

Member
Good news, issue resolved. Your suggestion was spot on and in retrospect should have been obvious to me. You're my champion at least...

Everything running very smooth with the new SSD drive and more memory.

Thanks to all and happy slaying!
 

Natashaelle

Time Bandit
I would not suggest doing a workaround to run Win 11 if your current processor is not capable of it.
It's generally motherboard limitations rather than CPU, except -- do NOT try it on 32-bit hardware !!

But it should be do-able on hardware released for Windows 7 64-bit or later, always assuming sufficient RAM and a non-rubbish CPU/APU.
My daughter's computer was an I3 running 11 and it was awful.
The actual caveat really is that you shouldn't try it with an older motherboard, such as those designed for i3 and similarly old or older hardware, and there are absolute minimum RAM requirements that simply should not be ignored.

---

Still, purely academic now that OP has had his problems resolved ; Hooray !! (y)
 
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RangerOne

Well-known member
Glad it got sorted. I ran DDO fine on an onboard Intel 600 for a long time.

The daughter's old computer issue was HP making an I3 with Windows 11 on it.

Now her new Ibuypower only annoys me because the LED controller supposedly made for her motherboard doesn't shut off the keyboard. I will not look. I must not look at the keyboard.
 
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