I don't expect anyone to care so this is likely more for me than for you but I wanted to share what's led me to quit DDO.
1st - I've played since early access
2nd - I've purchased every expansion usually the $100 version, and own every content pack in case there was ever a time I was not a VIP
When the forced server transfers started, I was at my PC trying to initiate and could not due to lag. I eventually got the transfer started the next morning. Most of you probably have a couple names that have become your in-game identity as have I. For many years, my names that have existed since the first month of release like "Cryptic" and "OMG" are who I am in DDO. Changing them is like stating over after 19 years....
Both names were taken from me in this process so I opened a ticket and asked SSG to verify which owner created their character name first and award the names to that person. I'm aware of players creating net-new characters on the 64 bit server to lock the names they wanted and esstentially steal them from players like myself.
SSG finally responded to my service ticket yesterday after two months and said they will only deal with TOS violations such as harrasment.
What a total let down.
They forced the server transfer which created this situation not me and as a long time player, they should treat me better and should have managed so many elements of this transformation better. I even purchased this expansion, the $100 version of course...
The game is unplayable due to lag and with this complete deflation of my in-game ego, i'm just done and don't care anymore.
DDO has been a great game and this has been the best gaming community of any game i've ever played but all good things must end. There are many other games out there for DDO to compete with. I hope none of you are facing the same issue as me.
I hope you still enjoy your time in game if you're sticking around.
/Peace Out
1st - I've played since early access
2nd - I've purchased every expansion usually the $100 version, and own every content pack in case there was ever a time I was not a VIP
When the forced server transfers started, I was at my PC trying to initiate and could not due to lag. I eventually got the transfer started the next morning. Most of you probably have a couple names that have become your in-game identity as have I. For many years, my names that have existed since the first month of release like "Cryptic" and "OMG" are who I am in DDO. Changing them is like stating over after 19 years....
Both names were taken from me in this process so I opened a ticket and asked SSG to verify which owner created their character name first and award the names to that person. I'm aware of players creating net-new characters on the 64 bit server to lock the names they wanted and esstentially steal them from players like myself.
SSG finally responded to my service ticket yesterday after two months and said they will only deal with TOS violations such as harrasment.
What a total let down.
They forced the server transfer which created this situation not me and as a long time player, they should treat me better and should have managed so many elements of this transformation better. I even purchased this expansion, the $100 version of course...
The game is unplayable due to lag and with this complete deflation of my in-game ego, i'm just done and don't care anymore.
DDO has been a great game and this has been the best gaming community of any game i've ever played but all good things must end. There are many other games out there for DDO to compete with. I hope none of you are facing the same issue as me.
I hope you still enjoy your time in game if you're sticking around.
/Peace Out