Titus Ovid
Mover and Shaker
Hey folks,
a problem that comes up regularly. So I migrated the old list to the new forum.
Here are some common or not so common trouble shooting ways you can try. Those MIGHT help, no guarantees. If you know of more causes or troubleshoots, please add them to this thread and I update the list.
If any of the SSG folks sees this, from a purely non-statistical point of view, it sounds like more and more people have issues. It might be a good idea to look into this.
Things you can try when your launcher won't start:
1) Don' tuse the Steam launcher.
2) Use the DDO 64-bit client.
3 Download old directx libraries: https://www.microsoft.com/en-us/down...ils.aspx?id=35 or this, if you get problems with newer versions: https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109
4) Check your firewall and antivir (quarantine), if they block the game all of the sudden.
5) Check the permissions on the game folders/files. Run as admin as a quick check but use with caution.
6) Log into a different server than the last to check if it is server specific.
7) Clear your DNS (see below).
8) No joke - unplug all your usb devices, restart your pc and try to launch the game
9) Use an alternate launcher https://ddowiki.com/page/Launcher#Alternate_launchers
10) Make sure your graphics card is selected. (Check under the repair tab of the launcher)
11) Update the .Net framework
12) (re-)downloaded MS Visual C++ x64 files (by removing -skiprawdownload and -nosplash, if you worked with that)
13) If your update is stuck at the same file over and over again search that file and delete it. The launcher will automatically re-download it.
14) Turn off your game's audio (recent OpenAL driver work can cause issues for some people)
15) Try turning off 3rd party software's overlays (like geforce experience's overlays, discord's overlays, steams's, etc.)
16) Turn off onedrive (it can cause the game's userpref file to get reset)
(for Windows, I have no idea about Linux)
I hope this helps. Good luck.
Cheers,
Titus
I collected this from discords, forums, reddit and personal experiences of players.
a problem that comes up regularly. So I migrated the old list to the new forum.
Here are some common or not so common trouble shooting ways you can try. Those MIGHT help, no guarantees. If you know of more causes or troubleshoots, please add them to this thread and I update the list.
If any of the SSG folks sees this, from a purely non-statistical point of view, it sounds like more and more people have issues. It might be a good idea to look into this.
Things you can try when your launcher won't start:
1) Don' tuse the Steam launcher.
2) Use the DDO 64-bit client.
3 Download old directx libraries: https://www.microsoft.com/en-us/down...ils.aspx?id=35 or this, if you get problems with newer versions: https://www.microsoft.com/en-us/download/confirmation.aspx?id=8109
4) Check your firewall and antivir (quarantine), if they block the game all of the sudden.
5) Check the permissions on the game folders/files. Run as admin as a quick check but use with caution.
6) Log into a different server than the last to check if it is server specific.
7) Clear your DNS (see below).
8) No joke - unplug all your usb devices, restart your pc and try to launch the game
9) Use an alternate launcher https://ddowiki.com/page/Launcher#Alternate_launchers
10) Make sure your graphics card is selected. (Check under the repair tab of the launcher)
11) Update the .Net framework
12) (re-)downloaded MS Visual C++ x64 files (by removing -skiprawdownload and -nosplash, if you worked with that)
13) If your update is stuck at the same file over and over again search that file and delete it. The launcher will automatically re-download it.
14) Turn off your game's audio (recent OpenAL driver work can cause issues for some people)
15) Try turning off 3rd party software's overlays (like geforce experience's overlays, discord's overlays, steams's, etc.)
16) Turn off onedrive (it can cause the game's userpref file to get reset)
(for Windows, I have no idea about Linux)
I hope this helps. Good luck.
Cheers,
Titus
I collected this from discords, forums, reddit and personal experiences of players.
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