Purchase of Vecna Unleashed gives incorrect confirmation

[Spittfyre]

Hello! I just purchased the expansion, and both the confirmation page and email say that I purchased a 3 month sub for $0. However, I check my bank and see that the correct amount the page quoted me ($19.11 for standard-vip discount+tax) is what was taken out. How can I confirm that I purchased the xpac?

Thank you!

 

[Altra]

For a quick check, I looked to see if I had MM9.

 

[Dude]

Hello! I just purchased the expansion, and both the confirmation page and email say that I purchased a 3 month sub for $0. However, I check my bank and see that the correct amount the page quoted me ($19.11 for standard-vip discount+tax) is what was taken out. How can I confirm that I purchased the xpac?

Thank you!

Someone in this thread had the same thing happen.

https://forums.ddo.com/index.php?threads/clarification-on-prepurchase-end-date-for-expansion.2954/#post-30279

 

[Spittfyre]

I put in a ticket. MM9 also comes with VIP, which both my hubby (who hasn't purchased the xpac yet) and I am, so unfortunately I can't use that as a marker for whether or not the sale went through properly. But thank you for the response!