Sales: November 20th - 27th

LetsGetDangerous

Well-known member
whoever is responsible for decisions about separating players from their money gets REALLY confused when they need to do something that doesn't use FOMO as sales pitch...
I've seen game companies get DESPERATE with sales, fake sales, good deals, bad deals, etc...
But SSG amazes me in just how INCOMPETENT their sales team is at separating us from our money, even when we LITERALLY beg them to take our money.


If there are no good sales, you don’t have to buy. But respect is something everyone deserves. I don’t work for SSG, but I do work for a company, and I feel I deserve respect even from my clients. Blatant disrespect irritates me, even if it isn’t directed at me.
 

Drunken.dx

Tired sociopath
If there are no good sales, you don’t have to buy. But respect is something everyone deserves. I don’t work for SSG, but I do work for a company, and I feel I deserve respect even from my clients. Blatant disrespect irritates me, even if it isn’t directed at me.
and what irritates me is when service expects me to give them money but can't even listen to what I want but assumes they know what I want.

as someone who works in industry where incompetence is MAJOR source of headache for me and my coworkers I'm VERY irritated at how much incompetence SSG shows on regular.

EVERY bigger update SSG does is met with "totally not preventable" bugs (that players reported on Lammania, so no way someone could expect them) and SSG still keeps doing it same way.
yes some of it was not preventable, but many, many issues were.

And you missed the point of my post.
I was mentioning OTHER games and their attempts to separate me from my money, and they at least put an effort in it (even if it's "super duper mega sale at 90% off price" for something you can never buy at "full price", which is tactics many gacha games use to trick players into thinking they got a good deal), especially compared to SSG's effort in that. (or utter lack of it)
 

LetsGetDangerous

Well-known member
and what irritates me is when service expects me to give them money but can't even listen to what I want but assumes they know what I want.

as someone who works in industry where incompetence is MAJOR source of headache for me and my coworkers I'm VERY irritated at how much incompetence SSG shows on regular.

EVERY bigger update SSG does is met with "totally not preventable" bugs (that players reported on Lammania, so no way someone could expect them) and SSG still keeps doing it same way.
yes some of it was not preventable, but many, many issues were.

And you missed the point of my post.
I was mentioning OTHER games and their attempts to separate me from my money, and they at least put an effort in it (even if it's "super duper mega sale at 90% off price" for something you can never buy at "full price", which is tactics many gacha games use to trick players into thinking they got a good deal), especially compared to SSG's effort in that. (or utter lack of it)
You have every right to your opinion.
It's phrases like:
- “INCOMPETENT”
- “amazed me in just how INCOMPETENT”
that irritate me. Everything you said could be said in a better way. If in doubt, ask chat gpt. Watching this is like watching cyber bullying. I hate it when it happens to me, I hate it when I see it happen to others (whomever it is). Though, many of these points are outside the scope of this thread.
 

FaceDancer

Olde Wurm
I have worked with a few people that I would deem as incompetent, but I also knew them well enough to identify that "quality" about them.

I can't say that about anyone specifically at SSG because I really don't know any of them that well, so probably not fair to slap that label out there.

Well... except Rob Smith. He has fixed three of four issues so far that have come up over time on my accounts. I can't say if he would be able to resolve the current trouble ticket that I submitted, but I kinda wish he was the one assigned to it (he isn't). 🥰
 

Kimbere

Well-known member
If there are no good sales, you don’t have to buy. But respect is something everyone deserves. I don’t work for SSG, but I do work for a company, and I feel I deserve respect even from my clients. Blatant disrespect irritates me, even if it isn’t directed at me.
A) Respect generally needs to be earned. Some people (and companies) are worthy of respect, some are not.
B) Respect is a two way street. If you want respect from the other party, you generally need to treat them with respect.
C) Respect can be easily lost via poor actions and decisions. Once lost, it is generally much harder to earn back and takes serious effort.

As I said here, the quality and timeliness of customer service provided by a given company is a pretty good reflection of how much or little they care about their customers.

Make of that what you will with regard to SSG's customer service levels and apply that to the three points above.
 

Sarandra

Well-known member
Sorry there was a copy paste error on the weekly, it is:

Build for Success! Get 25% off:
Wish for Memories
Tomes of Learning
AP Tomes
Enhancement Trees
Now until November 27!
I cannot find Tome of Epic Learning anywhere, not on sales page or any other place. Not sure what happened there.
 

Thumbed_Servant

Well-known member
I cannot find Tome of Epic Learning anywhere, not on sales page or any other place. Not sure what happened there.

Pardon me if you have already tried this: There is a Search field in the DDO store; Tome of Epic Learning search brought up the versions of the tome when I tried it. I tried it on a toon that has already read the Greater Tome of Epic Learning however I have the toggle at the top switched to "Show unsuitable items". If the search doesn't bring up the tome then try switching that toggle to on. Possibly you have already read a Greater Tome of Learning and the game is filtering it out for that toon but will show it if you make the toggle change. Good luck and Happy DDO'ing
 
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Sarandra

Well-known member
Pardon me if you have already tried this: There is a Search field in the DDO store; Tome of Epic Learning search brought up the versions of the tome when I tried it. I tried it on a toon that has already read the Greater Tome of Epic Learning however I have the toggle at the top switched to "Show unsuitable items". If the search doesn't bring up the tome then try switching that toggle to on. Possibly you have already read a Greater Tome of Learning and the game is filtering it out for that toon but will show it if you make the toggle change. Good luck and Happy DDO'ing
Tried searching and browsing and basically everything I can think of, and I cannot find it. Clicking off/on that show unsuitable items and all, it doesn't show up.

Edit: I did find a thread claiming I can't see it because I'm not at epic levels yet? That true?
 

Fluffy624

Well-known member
I've noticed that even with the show unsuitable items on it still doesn't show anything for above that particular toons level. At least whenever i've looked at augments.
 

Thumbed_Servant

Well-known member
Tried searching and browsing and basically everything I can think of, and I cannot find it. Clicking off/on that show unsuitable items and all, it doesn't show up.

Edit: I did find a thread claiming I can't see it because I'm not at epic levels yet? That true?

Aha, that's it! I loaded in a heroic character and an epic character. Even with the "Show unsuitable items" on the heroic character could not see the Epic Tomes of Learning, but the epic character could. :(
 

JammyHammy

Member
The Black Friday sales last year were announced on the 27th of November and 2023's sale was announced on the 22nd. Silly to get angry at ssg for not doing a Black Friday sale before then. Strange to get upset over this when you can literally search the forums and see their history with sales. SSG always does black friday sales. People complaining about there not being a Black Friday sale because they haven't posted about it yet are just fighting ghosts. Just be patient and wait :)
 
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