Server Transfer is an Object Lesson in why many of us don't trust SSG

[erethizon1]

There must be 100 threads on the server transfer in the last two days. And every one of them is asking questions about how the process will work, timing, banks, etc. It's very clear to me that SSG needed to produce a real step-by-step guide before dropping this on the player base. Every question that has been asked should have been addressed in a guide rather than Cordovan having to answer the same questions multiple times in multiple threads. Such a proactive stance would restore some balance of trust with the player base, who has grown used to being treated as a QA resource too many times over the years. The number of times people say they'll wait a week before transferring or that they'll only send their most worthless toon over first speaks volumes about how much we trust SSG to do this right.

SSG, please listen to your player base.

I can agree there should be a guide. I don't agree that the guide needs to be completely finished a month before anyone is even allowed to do the first transfer. They have until July 9th to get ready. I'm glad they gave us notice a month early so we could mentally prepare, but I don't need to know the exact steps involved until it is time to actually transfer.

 

[erethizon1]

Transfers on LOTRO were fine. The experience greatly improved. Same company. Same hardware probably. Completely revitalized the community and the global hate speech. Now that's chef's kiss MMO upgrade in my book.

I asked about LOTRO a couple days ago and it seems people still have problems with housing stuff not transferring correctly. Did they eventually fix everything or are there still pitfalls to watch out for in LOTRO? I plan to transfer my 15 characters there before I get around to DDO transfers.

 

[Mindos]

global hate speech

What?

 

[JustHavingFunBro]

The fact that 300 players on one server causes a melt down should be a red flag. The fact that our expansions are coded by 3rd world countries should be a red flag. The fact that they fired the most popular dev should be a red flag. The fact that the population has plummeted in the past 6 months should be a red flag.

SSG will never listen, because it ultimately run by one person who does not give 1 rat's poo about any of us. They just care if their bonus is coming.

 

[QuantumFX]

What?

I'd like to second this! Wut?

 

[SquireZed]

I mean, transfers for DDO have been a thing for a while, the difference largely comes down to the "packing" bit where all the server/guild related data is transferred too. I think it's reasonable to have some questions about that, though it does seem like there's some confusion (admittedly, the reincarnation stash stuff is confusing, I think the intention of it is to say that it doesn't travel with the account level stuff that gets packed but does travel with your individual characters, but to be honest I'm not even sure because of how it's worded).
I'm optimistic about the outcome of the server transfers, but I am somewhat less optimistic about the process of transfers and possible interactions. DDO is so dated and databases have been such a persistent limitation that I do worry about losing guild, character, etc. progression and loot. But then again, even if no one else had any issues, I was around for the days when you had to do a 17 step ritual to TR because otherwise your character could be banished to the shadow realm where they would be tickled to death by Quori and have all their past life feats replaced with porridge and their inventory distributed to the waiting pockets of Jeets, so I might just have trust issues.

 

[Christhemiss]

half the questions are people who clearly did not read the article. i dont think ssg is the problem

 

[Jasparius]

The fact that 300 players on one server causes a melt down should be a red flag. The fact that our expansions are coded by 3rd world countries should be a red flag. The fact that they fired the most popular dev should be a red flag. The fact that the population has plummeted in the past 6 months should be a red flag.

SSG will never listen, because it ultimately run by one person who does not give 1 rat's poo about any of us. They just care if their bonus is coming.

300 players on which server?

 

[lilgeek]

What?

LOTRO has "world chat", a server wide chat channel (that's the "global" part). Each server has it's own world chat "culture", some of them I have not enjoyed, but I don't think I would have called any of them "hate speech".

 

[Jasparius]

LOTRO has "world chat", a server wide chat channel (that's the "global" part). Each server has it's own world chat "culture", some of them I have not enjoyed, but I don't think I would have called any of them "hate speech".

And of course the ones most upset would never just set it (or individuals) to ignore. Far too simple a solution.

 

[seph1roth5]

90% of the "questions" are simple laziness in reading, or simple lack of basic comprehension.

The other 10% are valid, but extreme chicken little panic worrying over things that will most likely be addressed wayyyyyy before it becomes an issue in a month.

People need to chill and enjoy the summer weekends.

They spent weeks(/months?) cleaning up the transfer mess on LoTRO, and I'm sure they thought they had most of the possible speed bumps thought of beforehand too.

Yeah they probably learned a lot from that debacle, but DDO and LoTRO aren't copies, so that 10% of stuff people are worrying about is very likely to be a hassle for people. Now, hopefully it's not something that takes weeks for CS to iron out.

 

[Sylvado]

I can agree there should be a guide. I don't agree that the guide needs to be completely finished a month before anyone is even allowed to do the first transfer. They have until July 9th to get ready. I'm glad they gave us notice a month early so we could mentally prepare, but I don't need to know the exact steps involved until it is time to actually transfer.

Why, no one is forcing you to transfer on July 9th?

 

[Sylvado]

The fact that 300 players on one server causes a melt down should be a red flag. The fact that our expansions are coded by 3rd world countries should be a red flag. The fact that they fired the most popular dev should be a red flag. The fact that the population has plummeted in the past 6 months should be a red flag.

SSG will never listen, because it ultimately run by one person who does not give 1 rat's poo about any of us. They just care if their bonus is coming.

Do you know what a fact is?

 

[Buddha5440]

They spent weeks(/months?) cleaning up the transfer mess on LoTRO, and I'm sure they thought they had most of the possible speed bumps thought of beforehand too.

Yeah they probably learned a lot from that debacle, but DDO and LoTRO aren't copies, so that 10% of stuff people are worrying about is very likely to be a hassle for people. Now, hopefully it's not something that takes weeks for CS to iron out.

Yes, yes the sky is falling...DOOM is on the way as it has been for a decade+. Maybe, just maybe wait until it happens to criticize people for something they haven't done yet?

 

[Jasparius]

They spent weeks(/months?) cleaning up the transfer mess on LoTRO, and I'm sure they thought they had most of the possible speed bumps thought of beforehand too.

Yeah they probably learned a lot from that debacle, but DDO and LoTRO aren't copies, so that 10% of stuff people are worrying about is very likely to be a hassle for people. Now, hopefully it's not something that takes weeks for CS to iron out.

The only thing for it is to give me all your stuff as you quit before everything falls apart.

Happy to PM you my toon name(s) on whichever server(s) you are on.

 

[Abramax]

half the questions are people who clearly did not read the article. i dont think ssg is the problem

And the other half are not from the brightest stars in Eveningstar

 

[erethizon1]

Why, no one is forcing you to transfer on July 9th?

I assure you, I won't be. But the post I was replying to was saying the guide should be ready the day they informed us about the 64-bit servers rather than giving them time to make a guide during this month before transfers are even possible. I've always been far better than average at learning from others' mistakes. I am never the first person to do anything. Most of the active population will end up transferring before I do. I haven't even transferred my LOTRO characters yet and that transfer system has been going on for months. I will wait until I have a good idea of everything that could go wrong and how to avoid it (and that will require other people going first and making mistakes).

 

[Jasparius]

I assure you, I won't be. But the post I was replying to was saying the guide should be ready the day they informed us about the 64-bit servers rather than giving them time to make a guide during this month before transfers are even possible. I've always been far better than average at learning from others' mistakes. I am never the first person to do anything. Most of the active population will end up transferring before I do. I haven't even transferred my LOTRO characters yet and that transfer system has been going on for months. I will wait until I have a good idea of everything that could go wrong and how to avoid it (and that will require other people going first and making mistakes).

You think people are still having issues transferring characters across in LOTRO?

BTW: youre saying you are happy to stop playing DDO for potentially many months, right? Given the timeline which has been released?

Youre so scared of some unknown event of unknown severity that youd rather just not play at all?

 

[erethizon1]

You think people are still having issues transferring characters across in LOTRO?

BTW: youre saying you are happy to stop playing DDO for potentially many months, right? Given the timeline which has been released?

Youre so scared of some unknown event of unknown severity that youd rather just not play at all?

What are you talking about? I don't need to stop playing DDO. I simply will continue to play on the server I am currently located for the next month and a half and then transfer to whichever server is the most populated.

As for LOTRO, I looked it up when I saw the announcement of DDO closing their servers (to see if LOTRO was doing the same, which they are). I found very recent posts of people losing the stuff in their houses when transferring. I made a thread asking for advice and got a long list of steps to take that strongly imply that it is not a guaranteed smooth process. (link to LOTRO thread below)

https://forums.lotro.com/index.php?threads/guidance-for-transferring.21882/

Here is a quote from the linked post: "Things left in houses or housing chests are suppose to go into escrow upon house sale or character transfer. However SSG has stated they found there are places in the escrow system that didn't have the coding needed to insure 100% safe transfer of items. If at all possible, it is recommended that you take everything out of housing chests and move them into either shared storage or characters' bags. The same for escrows. Lots of unbound items have disappeared out of kin house escrows, for example. Others have had account bound decorations disappear during what seemed like an otherwise smooth transfer."

In DDO, the main things to worry about is whether our shared storage, crafting storage, and TR caches are going to transfer without a hitch or whether they are going to lose some stuff as happened with LOTRO housing. Ideally we can just pack our characters and go, but we may need to empty certain storage areas first if we want to avoid potential problems.

 

[Oliphant]

The following items will NOT be contained within your character transfer data through the Pack function:

• Reincarnation Cache (Note: There is nothing you need to do related to your Reincarnation Cache prior to transfer. You can transfer through the Transfer Wizard with your Reincarnation Cache intact. You do not need to place your Cache into active inventory or storage prior to transfer.)

Ooh, yeah baby, you a fool if you don't jump immediately on this! We smart, I'd dare say ++ smart or even +++ smart.