Shadowdale and Thrane Downtime Notice: Monday, October 20th 1:00 PM - 3:00 PM Eastern (-4 GMT)
- Thread starter Cordovan
- Start date
Nezchrynliir
Active member
Come one, I just want to play. This is getting ridiculous, I wake up and cannot play..... You people need to not screw things up on your weekly maintenance, as this is total BS. Whatever it is can wait till wednesday, you honestly need to comp us something for these two extra down times in a week.
tassdar0226
Member
My VIP is really worth it. I got more maintenance for my game 
Thx
Thx
Kathwynn
Well-known member
How about that I am paying for a game to be down more than up.. I am having so much fun not playing. because watching as very old code get broken. Just by an intern looking at it hard and muttering you have got to be kidding. Who knew code that old had feelings. What a privilege to be playing.. err not.. playing a game that I sub for. I am just over the moon, I tell ya.
Kimbere
Well-known member
Good grief people. Cut them a bit of slack here.
Sure, downtime with minimal advance notice always sucks, but at least we’re seeing signs of them actively working on the lag more frequently than once every two or three weeks now.
We’ve been begging them to do something about the lag for three months now and when they finally start to show some actual signs of progress, all you can do is complain “but the game is down! I can’t play!1!1!”?
I’ll gladly suffer a few extra downtimes a month if it helps SSG well and truly fix the lag. A couple extra hours of downtime here and there isn’t going to kill any of us.
Sure, downtime with minimal advance notice always sucks, but at least we’re seeing signs of them actively working on the lag more frequently than once every two or three weeks now.
We’ve been begging them to do something about the lag for three months now and when they finally start to show some actual signs of progress, all you can do is complain “but the game is down! I can’t play!1!1!”?
I’ll gladly suffer a few extra downtimes a month if it helps SSG well and truly fix the lag. A couple extra hours of downtime here and there isn’t going to kill any of us.
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eartheyes
outerspacetruth
i personally wasn't trying to grief anyone...was 90% done with a quest last time and got booted with no warning...just happy the notices actually showed on my screen this time
Sarlona Raiding
Well-known member
Serious question - what is the crashing issue? I haven't had any issues on Shadowdale.
Nezchrynliir
Active member
I am not going to cut them any slack, you give a company too much slack they take advantage of you. You need to give companies NO slack because that way it keeps them honest. I want to play on my main NOW. This is total BS they keep doing this, so yeah sorry no slack because they need to tell us WHY then and we never get told jack all. If your gonna do this tell us WHY up front. They could have just folded this fix into wednesday's maintenance, not downplaying crashes on people but I would rather not have down time more than once a week. So i am not giving them any slack.
rabidfox
The People's Champion
This was posted in regards to Thursday's hotfix for crashing issues (that's assuming today's crashing work is similar/more of the same).
So it sounds like a server number gets into a state where it crashes and then quickly restarts the code; which appears as a lag spike on our end but is probably quite problematic on the backend from SSG's perspective.
Sehenry033
Well-known member
Easily solved, move on to a different game that will have just as much downtime at different times. I have very few downtime issues, especially for a game that can easily be F2P and not needing to spend a dime in game
Nezchrynliir
Active member
This is why I believe in giving companies no slack, they need to be pushed into fixing problems like this as fast as possible. Not letting it sit there, I guarantee their fix is not going to work and they will break something else or two with it.
Nezchrynliir
Active member
*Shrug* Your opinion not mine, and not paying this any heed. I believe if you put money into a game, you still should cut them zero slack. Because it gets things fixed sooner not later, and fixing an issue sitting there more than a month is far too late IMO. This is why I feel they need to be given no slack on issues, then we would have them fixed within weeks.
Sarlona Raiding
Well-known member
This was posted in regards to Thursday's hotfix for crashing issues (that's assuming today's crashing work is similar/more of the same).
So it sounds like a server number gets into a state where it crashes and then quickly restarts the code; which appears as a lag spike on our end but is probably quite problematic on the backend from SSG's perspective.
Thanks - very helpful! I suspect it's when a new instance is spawned or despawned because I have seen issues when that happens.
Kimbere
Well-known member
Nah.
If you’re going to give a company hell when they fail, you’ve also got to give them credit and goodwill when they succeed.
Positive feedback and reinforcement is just as important as negative.
Additionally, complaining about them not fixing a problem then also complaining when they actually do something just makes you look like an arse.
It also gives them the “they’ll complain no matter what we do” excuse as an easy justification to ignore you. They already do enough ignoring on their own. There’s no need to give them additional justification.
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Nezchrynliir
Active member
Half the time, now
*Shrug* All companies are the same, owned by corporate scum and run by boards who do not care about anything but money. TBH you can do it your way, I will do it mine.
Nezchrynliir
Active member
Goos now I can get to 30 and then 34 by proxy.