Shadowdale and Thrane Downtime Notice: Monday, October 20th 1:00 PM - 3:00 PM Eastern (-4 GMT)

Thumbed_Servant

Well-known member
This was posted in regards to Thursday's hotfix for crashing issues (that's assuming today's crashing work is similar/more of the same).
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So it sounds like a server number gets into a state where it crashes and then quickly restarts the code; which appears as a lag spike on our end but is probably quite problematic on the backend from SSG's perspective.
So, SSG coding failure... again?!?
 

Mornyngstar

Well-known member
a shame it took them over 2 months to start doing something about it. but it needs to happen.
You truly believe that they did nothing during that time before starting work on the lag? Really?

The lag as has been pointed out many times before has LOTS of causes. The whole idea from many posts of "just fix this one thing to fix all the lag" DOES NOT WORK. It is a process that is ongoing. Another thing to think about is the fact they only got to this level of being about to target aspects of lag due to the 64-bit servers. They had to remove the server side lag to see the root causes of the deeper lag (along with the monitoring they added).

Then there are the crowd of people that posted "the game is dying due to the lag", I wonder what they are posting now?
 

Kimbere

Well-known member
You truly believe that they did nothing during that time before starting work on the lag? Really?

The lag as has been pointed out many times before has LOTS of causes. The whole idea from many posts of "just fix this one thing to fix all the lag" DOES NOT WORK. It is a process that is ongoing. Another thing to think about is the fact they only got to this level of being about to target aspects of lag due to the 64-bit servers. They had to remove the server side lag to see the root causes of the deeper lag (along with the monitoring they added).

Then there are the crowd of people that posted "the game is dying due to the lag", I wonder what they are posting now?
The intention of their post was likely not to imply SSG did "nothing" for two months but rather than it took over two months for us to start seeing any measurable improvement in-game. That is a fair point to make.

And really, it was almost 3 months.
 

Marshal_Lannes

Well-known member
I am not going to cut them any slack, you give a company too much slack they take advantage of you. You need to give companies NO slack because that way it keeps them honest. I want to play on my main NOW. This is total BS they keep doing this, so yeah sorry no slack because they need to tell us WHY then and we never get told jack all. If your gonna do this tell us WHY up front. They could have just folded this fix into wednesday's maintenance, not downplaying crashes on people but I would rather not have down time more than once a week. So i am not giving them any slack.
I cannot imagine being this angry over not being able to play a game for an hour. I really can't.
 

Mornyngstar

Well-known member
The intention of their post was likely not to imply SSG did "nothing" for two months but rather than it took over two months for us to start seeing any measurable improvement in-game. That is a fair point to make.

And really, it was almost 3 months.
You are correct. I should have added my "sarcasm" to the end of the first sentence. Also yes it was 3 months.

As to the "lag issue" a good way to look at it is they are peeling back layers of lag and currently we are not sure how deep the layers go. At this point other then a single hiccup while doing the Titan Raid on Saturday that cost us a pillar the pre-raid and raid went smoothly. Yes we did fail do to the "cascade fail" at the end but it was still fun. The rest of my adventuring since Thursday has been uneventful for lag issues.
 

Chiefvisigoth

Well-known member
As I read the complaints about things I wonder. How many of you who complain have actually ever coded anything yourself. A game as old as DDO will have a lot of bugs buried in the code that literly will take hours to find and maybe almost as long to fix. I know because I have had to do maintenance coding for other peoples code. 20 years ago anyone with a Computer Science degreee was taught that the code documents itself and would not put any comments in their code. They looked at it as a job preservation thing. You can not fire me because I am too good at what I do and you can not fix anything I codeded. I worked with people like that.

Also the expertise to deal with the database backend is a completely different skill set than a front end coded. I did more work with databases than front end coding. Always found it facinating that most coders who worked with C, C++, Java or any other language thought that SQL database queries where harder to deal with than codeing. Most fortune 500 companies, which I had worked at more than one of those companies, had more front end coders and maybe 2 Data Base Administrators. Some of the issues we are having may just be more to do with the database tuneing that needs done. That was something I never had to deal with because I was not the DBA.

The code in this game has a lot of issues that need to be resolved. Sometimes I wonder if those of you complaining the loudest are still running obsolete Windows 10 systems using 32 bit archetecture. I do know that 20 plus years ago security leaks were so bad with windows that when they annouce they had just pushed out a new security patch for the system it took the hacker community less than 4 hours to break their security. Anyone old enough to remember Windows NT remembers the Blue Screen of Death. Those problems sitll exist in windows only they changed things so that blue screen of death did not show up anymore.

The garbage collection issue discussed is exactly what caused a Blue Screen of Death issue. I took an algorhims course where were had a assigment that dealt with exactly what caused garabage collection to happen. We had to write a memory leak loop to crash the computer. If the code did not crash the system you failed the exercise. The instructor used it to drill in not to create memory pointers without a coresponding destructor for the pointer. That is the underlying issue with the lag in the simplest terms.

If it took me 8 hours to find a problem like that on newer code and a half hour to fix the issue. Think how long it would take to find all those kinds of issues with 20 years worth of code done by mulitple coders. It will take a while. Sometimes I am thinking some of the issues might be with all of the changes to older toons with decades of buried code causing some of the issues. Just a stupid thought from a retired old Navy Chief who did not grow up playing video games. The PC was not invented until after I graduated from high school and my first experince with codeing was Fortran being run on a main frame computer.

So if you want to whine go ahead but if you have not real understanding of how to code, understand databases, or how network protocols work maybe give the devs some slack. you can always go play another game. As for database I have worked with DB2 on mainframes, Oracle, SQL Server on windows. I also understand how OS2, DOS, and Linux deal with things besides windows.

SSG is a small company and are trying to do a lot of things. Do I get frustrated with things yes, howerver I try to limit my complaints to a non public forum.
 

Scope333

Well-known member
*Shrug* Your opinion not mine, and not paying this any heed. I believe if you put money into a game, you still should cut them zero slack. Because it gets things fixed sooner not later, and fixing an issue sitting there more than a month is far too late IMO. This is why I feel they need to be given no slack on issues, then we would have them fixed within weeks.
Just so I'm clear, you are against giving them any slack?
 

Grim

Grim by Nature, Dark by Design
Slack.. pants... no slack... no pants. It's Monday, there should be pants. And maybe some slack too.
 

Chiefvisigoth

Well-known member
Really? Three bajillion words complaining about people complaining is you keeping your complaints to a non-public forum?
I normally address my game concerns to a individual at SSG with a PM. These comments were my feedback on public complaints on forums by people who do not seem to understand complexity of coding.
 

Chiefvisigoth

Well-known member
I run Win7 :)
What does that make me ?
Interesting. Does everything work like it is supposed to? Just curious.

I upgraded my Windows 10 box because to many time it kept crashing on me when I tried multitasking, like running the game, watching Twitch with another browser opened to the wiki, and then trying to run Discord. I was using 3 monitors, which I know is not normal.
 
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