Stolen Char Name and Guild Name

[Jhozam]

LAST UPDATE
I got the name back. The person who had created the character with my name deleted it, so I was able to rename my main character.
Thanks to everyone who supported me and commented on my post.

UPDATE
Thanks to the intervention of a dear friend, we managed to recover the name Ordo Draconis. He got himself invited into the fake guild, asked everyone to leave, then disbanded it so I could claim the name. Now the only thing still blocked is Jhozam, since the person who created it yesterday just left it sitting there at level 1 and offline.


Someone had fun creating a character using my name and also took my guild’s name on the Moonsea server.
I kindly ask for Community Managers support in resolving this.

Thank you




UPDATE

 

[HastyPudding]

I'm sure there are a few malicious ***** out there that will deliberately take famous people's names. I was happy to reserve my few names on both Thrane and Shadowdale.

 

[Kyrr]

Disgusting behavior by people for taking names and guilds.

 

[HastyPudding]

Disgusting behavior by people for taking names and guilds.

Hai Kyrr! (^_^)/)

 

[Kyrr]

Hai Kyrr! (^_^)/)

Hello, Hasty.

 

[Sarandra]

Someone had fun creating a character using my name and also took my guild’s name on the Moonsea server.

@Cordovan I'm asking for your intervention. EVERYONE knows my guild — this was clearly done out of spite.

I kindly ask for your support in resolving this.

Thank you

You should send him a DM then, probably gonna have better results

 

[Blaster]

It was either Tolero or Severlin on their recent appearances on Fridays at Four stating that some name conflicts could be looked into by customer service. They knew people were going to snipe names, and were looking to prevent that.

In that case they can see how long someone has a name and could determine the difference between someone using the name for years as opposed to someone just doing it to troll.

You should ping Cordovan here, in the Discord if you have access to it, and maybe put in a CS ticket. However with all that's going on the next couple days leading into the weekend there could be some wait time experienced, and unfortunately there's no guarantee they will get involved.

 

[ACJ97F]

Yeah, odds of both character and guild being the same is about... zero, unless it's a popular anime or book, but names will happen.

 

[Sarlona Raiding]

I think Cordovan should personally investigate and ban for wasting player and SSG time.

I am sure it's from an alt account, but if he can figure out all the associated accounts - ban them all.

 

[Terpilar]

Now that's petty, and hopefully not without consequences.

 

[Praun]

They could have stopped new character creation on the new servers until after Aug 31st. That would have stopped most of the name-stealing trolls out there. Someone thinks the name drama is funny, it seems.

 

[Seppi Pearlsmith]

Someone had fun creating a character using my name and also took my guild’s name on the Moonsea server.

@Cordovan I'm asking for your intervention. EVERYONE knows my guild — this was clearly done out of spite.

I kindly ask for your support in resolving this.

Thank you

This is terrible! I am so sorry to hear. I hope customer service can sort this out!

 

[Zenako]

They could have stopped new character creation on the new servers until after Aug 31st. That would have stopped most of the name-stealing trolls out there. Someone thinks the name drama is funny, it seems.

That would have been a good idea, at least for the 1st week for example. Most folks with real attachment to their names could likely handle that.

 

[Spook]

Cordo is not handling name disputes need to submit a ticket.

I am not personally involved in resolution of name disputes, I expect pings all the time but for clarity pinging me does not resolve nor progress your concern. Please file a ticket with any supporting evidence you have and let CS sort it out.

 

[Jhozam]

I'm really disheartened. Ordo Draconis means a lot to me.

 

[Beast]

Someone had fun creating a character using my name and also took my guild’s name on the Moonsea server.

@Cordovan I'm asking for your intervention. EVERYONE knows my guild — this was clearly done out of spite.

I kindly ask for your support in resolving this.

Thank you

Tu non ti ricordi di me, giocavamo sul server europeo assieme, vedrai che e' stato un tuo amico che ti sta trollando, ci vedremo su Moonsea a breve, tieni botta!

 

[Buddha5440]

OP sorry to hear this has happened to you. With luck it'll get sorted for you quickly.

I'm actually a little surprised there haven't been more posts about this happening to people.

 

[Amoneth]

Have you asked your guildies / friends in case it was one of them doing it for you?

 

[Vua]

Someone getting a name is OK with me because there is a chance someone uses it on another server. But this is just ******. Hopefully they remove that and get you back your name and guild name.

 

[TedSandyman]

The guy who initially created my guild misspelled a word in it. I made a new character and an new guild with the correct spelling and followed him around for days without him knowing who I was harassing him. Everyone else in the guild was in on it. We thought it was hilarious. Probly get banned for it these days.