The 64-bit Client Does Not Work, but the 32-bit Client Works on Windows 11

[ostill82]

The 64-bit Client does not work for me, but the 32-bit Client does work for me using Windows 11
The 64-Bit Client and the 32-Bit Client does work for me using Windows 10.

When using the 64-Bit client in Windows 11,
I enter my login credentials and click Login,
I choose any Server, and then click Play,
Game Crashes to Desktop with no Error Message.

When choosing the 32-bit Client, the game works fine, even on Cormyr.

 

[Tarlanon]

Ok good. So it's not just me. Stopped working for me pretty much the same time Cormyr went live (the 2nd time), because it worked just fine up until then.

The probably relevant part from the dndclient.log file :

000000006.738: ----CRASH REPORT START----
000000006.738: Program fault: ACCESS_VIOLATION (0xc0000005) trying to read from 0x0000001400000029
000000006.738: Detailed report:

Current local time: Fri Oct 25 14:44:59 2024


Version Report generated by CoreVersion : 2.0.143.1 (0x0200008F):
Language: English
CompanyName : Standing Stone Games, LLC.
FileDescription : ï£WÃd O½ Ç@Öf4ÑG¹Áò0WãýKÐcÖógå(þpnóC-î±Bõ¹óeê!µÐ³iã¹FFúNí£¦¿1`òªzñõäªnêæQóc£áÉeÕJírt>dø ïÏÊ£óò
FileVersion : 7000.0052.8305.4002
InternalName : dndclient64
LegalCopyright : Copyright © 2016-2024 Standing Stone Games, LLC.
OriginalFilename : dndclient64.exe
ProductName : dndclient64 (WIN64)
ProductVersion : 7000.0052.8305.4002 dnd_live
Comments : compiled Fri Oct 18 00:13:28 2024 : RELEASE
TurbineBuildVersion : 7000.0052.8305.4002.RELEASE
TurbineType : Admin External

Version information for error module C:\windows\system32\ntdll.dll:
Language: English
CompanyName : Microsoft Corporation

 

[An den]

Right click the desktop shortcut icon and select properties. Check the box for Compatibility mode and select windows 7 or 10 and then try.

 

[ostill82]

Right click the desktop shortcut icon and select properties. Check the box for Compatibility mode and select windows 7 or 10 and then try.

Unfortunately, that didn't work. Good suggestion though, I felt like an idiot for not having thought of that, lol.

 

[An den]

This article talks about an optional win 11 update that address game crashes due to file ntdll.dll.

https://www.pcgamer.com/the-latest-windows-11-update-fixes-game-crash-woes-for-some-users/

 

[ostill82]

I'll definitely be looking into this as soon as I get a chance. Thanks!

 

[Micki]

I just installed Windows 11 and noticed the same effect - I can run the 32 bit client, but not the 64. The game crashes on loading when trying to run 64 bit.

 

[Micki]

Edit:
We got it working by copying a newer version of msvcp140.dll into the Program Files (x86)\StandingStoneGames\Dungeons & Dragons Online\x64\ folder. The version in system32 was causing the crash.

 

[Hamster]

Edit:
We got it working by copying a newer version of msvcp140.dll into the Program Files (x86)\StandingStoneGames\Dungeons & Dragons Online\x64\ folder. The version in system32 was causing the crash.

Details for this are here : https://forums.ddo.com/index.php?threads/cannot-use-with-windows-11.3744/post-203288

 

[RangerOne]

I run 64 bit on Win 11. It might be your particular processor. My daughters both run Ryzen 7 but one has Win 11 and the other can't update to it. Different generations of processors have different capabilities.