The Official Dungeons & Dragons Online Discord is now open!

Kasanje

Blogger
Hey there! I'll take care of that for you!

Please keep in mind that the post you made was extremely spammy and looked like something a bot would post, and probably not appropriate for the discord.
There must be some mistake or misunderstanding. My post is related to a planned giveaway on my YouTube channel after having reached a milestone. I did not include any links. I do not see how this could be considered spam.
 

Kobay

Kobold Union Specialist
There must be some mistake or misunderstanding. My post is related to a planned giveaway on my YouTube channel after having reached a milestone. I did not include any links. I do not see how this could be considered spam.
It was a simple misunderstanding. You have been unbanned.

The post looks incredibly bot like, listing "cash value" of items and mostly non-DDO related "prizes". Honestly, it looked like Phishing or Fraudulent Prize scams.
 

Kasanje

Blogger
It was a simple misunderstanding. You have been unbanned.

The post looks incredibly bot like, listing "cash value" of items and mostly non-DDO related "prizes". Honestly, it looked like Phishing or Fraudulent Prize scams.
Thank you. Is there something I need to do to get the D&D channel back on my dashboard? Will I need a new invite?
 

Cordovan

Community Manager
@Cordovan I need some help. I made a post in the creator thread and received a ban by Carl-bot. It says Spam Account, but I rarely post.
I've made some comments in the Cleric thread and a bit in the Creator thread. Maybe 6 posts in total since the Discord was added.
Yeah, just to follow up on this officially, echoing Kobay's text, the post was flagged by the system as being a potential spam/scam and when looking at the post it read and looked different from typical posts made by content creators. In particular, putting cash value figures on the prizes, and the prizes not being DDO related, it seemed like it was being made by a bot trying to send people somewhere suspicious.

Turns out it was just an unusual giveaway, and we were able to restore things.
 

rabidfox

The People's Champion
Ya, i'm not putting in my phone.
Made the same decision.
You don't need to:

The Official Dungeons & Dragons Online Discord requires a Verified Discord Account in order to join, which requires linking a cell phone number to your Discord account. We know there are a few of you out there without cell phones or who wish to join the Discord but who are not willing to provide that information, so we have created a process which will allow you to get verified to see and post into the Official DDO Discord.

The first step is to join the Official Dungeons & Dragons Online Discord, it is not possible for us to see any of your information until you attempt to join and get as far through the onboarding process as you can until you are asked for a phone number.

Join the Discord: https://discord.gg/yVmtjcnaeT

Once you are asked to provide a phone number you can submit a ticket to Community Support through our help system here: https://help.standingstonegames.com/hc/en-us/requests/new

Please sign up for a Zendesk account if needed, fill out the information in your ticket, and provide the following information:

Forum name (NOT game account user name):
Discord display name:


Once I receive this information I can manually verify your Discord account to use the Official DDO Discord and I will confirm the action by responding to the help ticket. Thanks!
 

Falroth

Well-known member
You don't need to:
Interesting process. I'll do some research on ZenDesk and consider using the process outlined.

EDIT - Seems I already have a support account. Request submitted. Hope I did it correctly. Thank you.
 
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Smokewolf

Frequently banned member.
There ever going to be in-game support for discord, such as being able to post and have my arty join by clicking on the discord server links?
 

Smokewolf

Frequently banned member.
It's true we are requiring phone verification for Discord accounts as an anti-spam, harassment, ban evasion, and anti-bot tool. While I can absolutely appreciate the position of those who don't want to provide a phone number, it is a requirement for this Discord.
Sounds very slimy, all things considered.
 

Neesk

Don't sweat it.
Unfortunately, we need this verification in place to reduce spam, protect against malicious activity, and prevent raids and banned users from easily rejoining. Not just as protection against some more hot headed players, but against outside sources as well, as this is set up as a public discord.
What? It's possible to prevent raids without requiring a phone number. This is just laziness.
 

Reifee - Orien

Well-known member
LOL all these posts about not having or not wanting to connect to discord.

ALL of your information is out there, if you don't know that already I don't know what to tell you.
 

Roper

Lifetime Gamer
LOL all these posts about not having or not wanting to connect to discord.

ALL of your information is out there, if you don't know that already I don't know what to tell you.
It's not "all out there" if you have never provided it before. However, point for you given all the data breaches.
 

WildJax

Well-known member
It's true we are requiring phone verification for Discord accounts as an anti-spam, harassment, ban evasion, and anti-bot tool. While I can absolutely appreciate the position of those who don't want to provide a phone number, it is a requirement for this Discord.
I mean how else will you maintain that echo chamber of a discord
 
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