Every time I'm slightly delayed by a scene in DDO, I'm thankful for how short it is. I'm still traumatized from the 90m scene in FFXIV. That's not a typo. It's literally as long as a feature film. It was in a raid, too. Fortunately skipable, but newbies would stop to watch it while raid continued. An hour later, you'd see the poor newbie calling out in sprout-chat "Hey, where is everyone!?" (They finished the raid and left, that's where)
IMHO, DDO badly needs to understand that their biggest strength lies in HOW they tell stories, not so much in the stories themselves. It's all about the VOICED DM telling the story while you do the quest as fast or as slow as YOU want. It's a fantastic mechanism that just obliterates the competition's focus on absurd cutscenes. If I wanted to watch a movie, I wouldn't be logged into a game!