Vecna Unleashed is now available to pre-purchase!

[Belnavar]

So on the pre order page I'm seeing the price 19,99USD. I click buy now, it takes me to log in page, and next all I'm seeing is a button to purchase, without any price. I already know clicking it will complete the purchase.

How do I know the VIP discount is being applied?

You can click the PayPal or card button, and you should be brought to a "finalise purchase" page that shows the price and VIP discount. You have to tick a box and click "complete purchase" there before the purchase actually goes through.

-Bel

 

[Gandalf]

I also can't buy the expansion online - how frustrating! I can use the same setup that I have now to purchase DDO points, but trying to buy the expansion errors out with a multi-possibility error screen that isn't helpful. Is there an actual phone number I can call to order it? I mean really =/

Experience the Thrilling Climax of The Codex of the Infinite Planes Saga​

Available to pre-purchase! Learn more on DDO.com.​

High amongst the Sharn city of Towers, something sinister is afoot in the halls of Morgrave University. The Codex of the Infinite Planes has escaped to the academy, and with it comes the dark presence of Vecna and his cult. Now with the university's vast collection of rare and powerful artifacts under their control, the destiny of not just Sharn but the entire Eberron plane hangs in the balance. Do you have what it takes to stop Vecna before he claims your universe for his own? Prepare to explore new areas, face perilous enemies, and uncover dark secrets in Vecna Unleashed!

Unleash the power of the Machrotechnic with a new Epic Destiny, battle powerful creatures that have been unleashed amongst the halls, and experience new dungeons that will push you and your group to the limit! The latest Dungeons and Dragons Online expansion, Vecna Unleashed, is available for pre-purchase now! Get immediate access to the new Machrotechnic Epic Destiny with any edition of Vecna Unleashed!

 

[CBDunk]

My experience;

I saw the VIP discount ($10 for ultimate bundle, nice of them to round up $0.001) on the final purchase approval page.​

Pets and Mounts are automatically added.​

Monster Manual 9 is automatically added.​

Machrotechnic epic destiny is added automatically, but needs to be unlocked via junction of the spheres.​

The +10 account bank increase is automatically added the first time you log in on a given server​

The +1 AP tome, hirelings, and cosmetic clothing can be taken from the NPC vendor by each character​

The +20 character bank increase can be selected ONCE and then does not work for additional characters​

Quests, teleport (to new area w/ the quests), and sentient gem are coming later​

Minor glitch, the first character logging in after the purchase automatically switches to the new flameskull pet.
[edit: Eventually realized Machrotechnic had to be unlocked like other EDs]

 

[Gandalf]

I also can't buy the expansion online - how frustrating! I can use the same setup that I have now to purchase DDO points, but trying to buy the expansion errors out with a multi-possibility error screen that isn't helpful. Is there an actual phone number I can call to order it? I mean really =/

Here's where I am at now - went in to have only 1 card on file, then went in to edit it to make sure everything was correct. All the fields were blank, so I re-entered everything. Interestingly, there's no field to enter the name as it appears on the card. Sure enough, when I go to save the changes, I get an error to "Please enter the Cardholder Name as it appears on the Card." THERE IS NO SUCH FIELD ON THE SCREEN! Really guys - I want to give you my money - so frustrating!

 

[Toblakai]

The sentient gem, Machrotechnic tree, and teleport do not appear to be available at all. Possibly coming later?

Machrotechnic requires you to go to the junction of spheres to unlock it like other ED's. You do get a destiny point for this also.

 

[Deadlock]

Saltmarsh is the only time I've purchased the Standard edition. It was bad.

Vecna has stuff in it that I want.

Way I see it is that I've moaned for years about the lack of bank space, and that SSG were mugs for not allowing me to spend money on it. So now it's added it to the expansion along with the recent Underdark Warrior's coffer, it's time to put my money where my mouth is and pony up.

 

[Urklore]

Does anyone know what the new sentient jewel sounds like? Do we finally have a jewel that is fitting for caster types in the way it speaks?

 

[Cloud]

Here's where I am at now - went in to have only 1 card on file, then went in to edit it to make sure everything was correct. All the fields were blank, so I re-entered everything. Interestingly, there's no field to enter the name as it appears on the card. Sure enough, when I go to save the changes, I get an error to "Please enter the Cardholder Name as it appears on the Card." THERE IS NO SUCH FIELD ON THE SCREEN! Really guys - I want to give you my money - so frustrating!

I'm having the same problem. :(

 

[Apollinae]

Do you have to purchase the expansion to get the new Monster Manual and Epic Destiny, even if you previously purchased Epic Destiny's and have a VIP account?

Why is no one answering these simple questions? I also want to know!

 

[rabidfox]

Does anyone know what the new sentient jewel sounds like? Do we finally have a jewel that is fitting for caster types in the way it speaks?

Only SSG knows. "The following items will be delivered with the Vecna Unleashed release." is for the jewel and teleport item.

 

[Ying]

Here's where I am at now - went in to have only 1 card on file, then went in to edit it to make sure everything was correct. All the fields were blank, so I re-entered everything. Interestingly, there's no field to enter the name as it appears on the card. Sure enough, when I go to save the changes, I get an error to "Please enter the Cardholder Name as it appears on the Card." THERE IS NO SUCH FIELD ON THE SCREEN! Really guys - I want to give you my money - so frustrating!

Try a different browser. I've had this exact issue happen on other websites, and using a different browser fixed it.

 

[Avatarded]

So, this "expansion" takes place inside the area of another expansion (not a new area), and is the continuation of a story told by adventure packs (instead of telling a new one), but is itself not an adventure pack?

Why are we getting charged full blown expansion prices for half an adventure pack?

Why is the new epic destiny being sold separately instead of being included in the other epic destiny bundles?

On black Friday last year it cost more than $300 to get caught up on expansions and new players are going to be onboarded for that price. What planned changes are there to expansion pack pricing to actually make onboarding new players not more expensive than life time subscriptions for other games?

 

[Ying]

Do you have to purchase the expansion to get the new Monster Manual and Epic Destiny, even if you previously purchased Epic Destiny's and have a VIP account?

I can confirm: If you purchased epic destinies in the past through some other bundle like Feywild or Sharn, you do not get access to Machrotechnic. You do not get it for free as VIP either. It's only available through purchasing one of the Vecna Unleashed bundles.

 

[Ying]

So, this "expansion" takes place inside the area of another expansion (not a new area), and is the continuation of a story told by adventure packs, but is itself not an adventure pack? Why are we getting charged full blown expansion prices for an adventure pack?

If it was a full expansion, it would be $140 not $100 for the ultimate. Like Saltmarsh, this is a mini-expansion. The differentiator seems to be no new race or iconic race.

 

[CBDunk]

Do you have to purchase the expansion to get the new Monster Manual and Epic Destiny, even if you previously purchased Epic Destiny's and have a VIP account?

Why is no one answering these simple questions? I also want to know!

Presumably, because only people who have NOT purchased the update can check these things.

You know, someone like... you?

 

[Cordovan]

Do you have to purchase the expansion to get the new Monster Manual and Epic Destiny, even if you previously purchased Epic Destiny's and have a VIP account?

The Monster Manual 9 and Machrotechnic will eventually be available for DDO Points in the Store. We'll have a FAQ publishing later today with more info.

 

[Griglok]

That deadline really instills customer confidence. /s

I dislike this response. We ask them to communicate with us and have told them in the past that we want MORE communication not less. Also- things get delayed when they listen to player feedback and spend time interacting with us to refine what we get vs just plunging ahead with more development. Posts like this make me feel like SSG is in a no-win situation with its customers.

 

[Cordovan]

That deadline really instills customer confidence. /s

This is a legal requirement and must be the latest-possible date we can deliver Vecna Unleashed. We have no reason to believe the expansion won't release on/around August 16th at this time.

 

[Avatarded]

If it was a full expansion, it would be $140 not $100 for the ultimate. Like Saltmarsh, this is a mini-expansion. The differentiator seems to be no new race or iconic race.

Anything not included in the VIP is an expansion. Full stop. "Mini-expansion" vs "full expansion" is just marketing. It's not a real distinction. Either content is an expansion or it isn't and this is an expansion that should have been an adventure pack.

Collectively, for the price of getting caught up on expansions sold separately (on black friday, their presumably best possible sale prices) a new player could instead get two life time subscriptions to more popular free games. This just adds to that unnecessarily, and is increasingly unreasonable in what the minimum threshold for sold separately from VIP actually is. The whole point of this expansion is that it finishes the story of adventure packs VIPs get included in their membership. Meaning it's just an adventure pack being sold as an expansion.

 

[Cordovan]

Trying to purchase, get the purchase can not be completed error every time. Tried each pack, still same error.

deleted one. still didnt work.

Hmmm .. there is the field for the Sec code that must be entered on the purchase page and the other check box but assume you did those. I deleted the other cards, went back to main page and restarted the purchase process. It is just more than a tad irritating that the purchase process has issues like this. Of all the things that should never have a problem is processing a purchase.

So, cant get passed the payment page to be accepted as completed, removed all other forms of payment and re-entered the current one, tried my other accounts as well, full reboot of pc and tried another browser, if you want us to buy this then you will have to get a decent payment system as the current one is not fit for purpose. Have bought all top tier packs for my 3 accounts now but this one isnt capable.

I also can't buy the expansion online - how frustrating! I can use the same setup that I have now to purchase DDO points, but trying to buy the expansion errors out with a multi-possibility error screen that isn't helpful. Is there an actual phone number I can call to order it? I mean really =/

For people who are experiencing a purchase issue, please submit a ticket to Account Support and then private message me your ticket number so I can pass it along to people actively investigating this issue: https://help.standingstonegames.com/hc/en-us/requests/new