I cut them slack about VIP value because the big loss of value was only relative to them giving away the packs.
I love the free codes, think they're great for the game. My main beef is they've said multiple times since then that vip is lacking and needs more. It would be pretty simple and easy to implement a few bonuses, or just increase existing one. It doesn't have to be a whole giant new system, especially when they don't have any experience with something like that.
The last 12-month thing they had looked like a horrible idea of a battle pass that many games have. BP are intended to keep players coming back for more. Problem is, they have a FREE path that gives stuff, and then if you pay for the pass, you get extra stuff. These games also have daily rewards and daily missions to get people on every day.
DDO isn't that type of game at all. There's no reason to try and push a VIP(pass) with rewards that very slowly escalate and you don't get the big rewards til the last few months. It would be like if the current vip system started you at 100 store points in the first month and 1% vip bonus, and by 12 months it would go up to 500 and 10%.
People that VIP tend to get it and keep it, not do 1 or 2 months here and there. Everyone I hear just WAS vip. Don't try and shove this new system on us thinking it will change any of that. All that does is spread out things for no reason other than to make the system that NO ONE liked, look like it's necessary.
That plus the boxes every 3 months were insultingly bad. Please just look at the zillion suggestions in the thread in my sig.