VIP reward?

[Frantik]

I just visited the Hall of Heroes, claimed my VIP reward (a set of red dragon armor) and "poof".... nothing.

I didn't panic! I checked my bank. I relogged. Still nothing.
Anyone else had same problem?

EDIT I see someone below had same problem. A ticket then and a large helping of patience!

 

[rabidfox]

For the armor, the intial time unlocks being able to get the armor. You then have to re-talk to that NPC and choose the other option for reclaiming a cosmetic item and it'll be on the list.

 

[Dude]

I just visited the Hall of Heroes, claimed my VIP reward (a set of red dragon armor) and "poof".... nothing.

I didn't panic! I checked my bank. I relogged. Still nothing.
Anyone else had same problem?

EDIT I see someone below had same problem. A ticket then and a large helping of patience!

So you're saying that you didn't get ... wait for it ... frantic?

 

[Frantik]

For the armor, the intial time unlocks being able to get the armor. You then have to re-talk to that NPC and choose the other option for reclaiming a cosmetic item and it'll be on the list.

Thank you.

 

[adamkatt]

i claimed mine as well then i saw how ugly it was and then poof it was gone!! thank the gods!

 

[Seppi Pearlsmith]

You did not miss out imo.
It is the free prismatic armour re-coloured.

 

[Shear-buckler]

Hijacking the thread. Is there a way to see what the latest possible reward is?

 

[Ozz]

Main menue then VIP loyalty program

 

[Shear-buckler]

Main menue then VIP loyalty program

Will that tell you if you missed to pick up a month?

 

[Ozz]

Will that tell you if you missed to pick up a month?

Not 100% sure on the colours but if its blue you have it and if its grey that will be on the 1st o the next month

 

[Dude]

You did not miss out imo.
It is the free prismatic armour re-coloured.

They especially didn't miss out because they just need to go back and get it.