Lol, is this VIP program a reward or punishment?
A lack of a good catch up mechanism disincentivises players that buy VIP late. Why wait 9, then 21 months for the discovery boost? Why not be able to pick them as month 1 & 2? Why be forced to take cosmetics you have no interest in when you could frontload useful stuff?
I would also approve of any of the options that boost starting XP for TRs, and I love the idea of crunching XP stones into larger ones
The key point in this discussion is that this is about the “loyalty” program. It is different/secondary to the base VIP benefits.
Since loyalty programs in general are intended to incentivize/reward long term customers, this part of the program appears to be working as intended.
It’s really a separate discussion, but this loyalty program was SSG’s response to players’ complaints that the base VIP benefits had been devalued over the years and no longer felt very “VIP”.
With that said, this loyalty program did nothing to improve the base benefits of VIP so in that regard, it was a poor response to the VIPs’ original concerns. At the end of the day, it’s just one more Corrupt-a-Wish in a long line of them by SSG.
They’ve shown how little they care about their VIPs by effectively putting in almost zero effort and just copy/pasting the year 2 loyalty rewards. Typically in loyalty programs, the longer a customer is loyal, the better the rewards. That’s not the case with SSG apparently.