Exactly, but without hard measurements from something like a softcore server everything we write down here is just anecdotal and nothing to rely on. The baseline should be normal at level and scale the game from there.
But what we have now as a baseline is Elite from HC, Reaper from normal servers, both with highly twinked out characters and on normal servers with a vast amount of past lives.
Btw, from my perspective any group of characters should be able to complete a normal quest at level. Should be able to recover between fights and should only fail because of sheer unluck, rushing, no team play or just plain stupid behavior.
If well played and characters still die on this softcore then a quest should be put up for review or possibly some other game mechanic.
Another nice catch is that a normal only mode means that it is way more friendly for new players.
I get what you're saying here, but you can do that on a normal server just fine. I myself only have two or three past life characters, and none of them are completionists with my over a decade of playing, and I've only recently gotten into reaper on two of those characters and under five points so far.
With hc season 8 I ran dungeons at level or two levels above from normal, hard, and elite to gauge how well my char would do to minimize risk and to refamiliarize myself with the dungeons I rarely play (mostly the old content, easy to level up when below ten).
I'm not sure if there are a lot of people with massive reincarnations, even with ottos boxes it would take a boat load of money to try and speed through all of them, and with out the boxes it takes a long time even if you're going at it every day for hours at a time. I think my most 'twinked' out char would be my arty, with four racials, two epic, and two iconic, at one life a piece, which equates to very little since there's no stat buff or bonus enhancement points yet.
But, with my first lifer on hc, I spent a large amount of time rerunning dungeons for gear so that I wouldn't have to worry about the next 1-5 levels above me dungeons (unless they were on reaper, still trying to get the hang of that, it's pretty rough when you don't have points in it).
I do have about five or six first life characters on my normal server, and the type or level of dungeon they can handle is based on how I built them and their gear, some of which are just play around toons and as such can't do anything above normal. But, some are built to simply kill every and bull doze through traps and can tank elite from level 1 on. With ddo there's a huge variance between what one char can do compared to another simply based on how you did your stats, skills, enhancements, and what you're wearing. I would imagine it's pretty difficult to balance a dungeon across the board for their dev team given how different every character could be, which is one reason why nerfs happen.
It's also pretty difficult to make a character who can do anything, not impossible, but pretty difficult and requires multiclassing. . .though it seems like multi classing might be getting discouraged with toggles not working together on some things after the last two weeks down times.