Post a Bug, Get DDO points! A suggestion

saekee

saekee

long live ROGUE
Hi, since we are obviously QA but not being paid for it, lets's incentivize the player base instead of angering/frustrating it.

Give players some points (250? 500? more?) for bug reporting something the first time in a special thread somewhere. Costs devs nothing except the work to send out the code. Win win. Devs can rate the bugs: spelling errors worth 100 SSG points; incompletable quest issues 500; broken drop rates 500; I am not sure what the points ought to be but don't debate this right now (you will anyway).

If it is there still with no dev response (like, 'Hey, we are working on it etc.'), let it mature like a good cheese and get small bonuses every month, eg 50 pts per month.
 
Upvote 3
J1NG

J1NG

I can do things others can't...
The idea has been floated around before and examples used from other companies where it had some success.

But I think there are several issues here that make it diffult to go with here at DDO.

If you put the expectation that a bug reported is worth "something", some players are going to only get upset when they feel their efforts did not reward them with anything (especially if it's something that has already been reported and known, as there is an official ticket/bug reporting system after all).

Then of course, we'd need someone to actually check and manage the sub-forum or thread and that'll just get worse and worse as it expands over time. Is this bug post a new one or a repeat of an old one? Has the bug actually come back or someone just threw something into the thread? Is it already in the actual bug tickets sent in via the official route?

Whilst we may think it costs the Devs nothing, even just going to check if a report is actually accurate and a bug exists takes up a Devs time.

And of course, how well detailed and accurate should such a "bug report" post be? Because we've seen "DDO is broken, Fix is" many times before. And technically, those posts would be correct and cover every bug out there. But it lacks anything of worth to actually action on.

In relation to that, we also have bug reports from players who had flawed testing of their bugs and just reported something in that they thought was a bug but was actually not what the actual bug is. Should these get a share of the pot that is rewarded in the end? Who gets what amount? After all, the first poster might have been correct indirectly and might have even lead to the actual bug being found and reported. So how much of the reward should they be given?

If the Devs appear to reward consistently to particular players often and players see that as favourtism, what should the Devs do then? No longer reward the player that got all the details in for them? Should that player then forgo putting in bug reports then as it's a waste of time for them and their efforts are not being valued enough?

It gets horridly murky quickly, where any resentment from players to devs, also expands out towards other players as well. There's a reason why such systems are not openly visible to everyone so as to prevent much of these issues arising, but some players don't trust that things are happening "fairly" without clarity either, and so the open thread/sub-forum approach is unlikely to happen given this.

If it does happen, it'll likely be an extension to the existing Bug Report system and players will just need to trust that everything is all hunky dory.

J1NG
 
saekee

saekee

long live ROGUE
J1NG said:
The idea has been floated around before and examples used from other companies where it had some success.

But I think there are several issues here that make it diffult to go with here at DDO.

If you put the expectation that a bug reported is worth "something", some players are going to only get upset when they feel their efforts did not reward them with anything (especially if it's something that has already been reported and known, as there is an official ticket/bug reporting system after all).

Then of course, we'd need someone to actually check and manage the sub-forum or thread and that'll just get worse and worse as it expands over time. Is this bug post a new one or a repeat of an old one? Has the bug actually come back or someone just threw something into the thread? Is it already in the actual bug tickets sent in via the official route?

Whilst we may think it costs the Devs nothing, even just going to check if a report is actually accurate and a bug exists takes up a Devs time.

And of course, how well detailed and accurate should such a "bug report" post be? Because we've seen "DDO is broken, Fix is" many times before. And technically, those posts would be correct and cover every bug out there. But it lacks anything of worth to actually action on.

In relation to that, we also have bug reports from players who had flawed testing of their bugs and just reported something in that they thought was a bug but was actually not what the actual bug is. Should these get a share of the pot that is rewarded in the end? Who gets what amount? After all, the first poster might have been correct indirectly and might have even lead to the actual bug being found and reported. So how much of the reward should they be given?

If the Devs appear to reward consistently to particular players often and players see that as favourtism, what should the Devs do then? No longer reward the player that got all the details in for them? Should that player then forgo putting in bug reports then as it's a waste of time for them and their efforts are not being valued enough?

It gets horridly murky quickly, where any resentment from players to devs, also expands out towards other players as well. There's a reason why such systems are not openly visible to everyone so as to prevent much of these issues arising, but some players don't trust that things are happening "fairly" without clarity either, and so the open thread/sub-forum approach is unlikely to happen given this.

If it does happen, it'll likely be an extension to the existing Bug Report system and players will just need to trust that everything is all hunky dory.

J1NG
Click to expand...
Great points! I am ok with the murk in the face of the current status quo.
 
Ying

Ying

5000+ hours played
Some kind of thank you would be welcomed for all the time people spend on Lamannia testing content. Something simple like a cosmetic pet would go a long way to defuse player animosity for being unpaid/unrecognized QA. And that might even get more people to get on Lam to check things out. None of us is as smart as all of us.
 
E

Eoin

Well-known member
Need to expose an actual bug tracking UI. As great as the "Hey Tonquin!" thread is, it is a pain to weed out dups, keep track of additional information on a bug, see if it is WAI, see if a fix is staged, see if the fix hit production, etc.
 
D

DDO Gaming

Well-known member
Guys DDO is huge, complex etc etc. Appreciate the game for what it is and be grateful every change the devs impose merely nefs zerging (except tumble) whilst avoiding totally destroying the game
 
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D

DDO Gaming

Well-known member
isn;t it great? instead of being able to simply tumble...you get tumble charges!!! Just imagine how awesome melee woudl be if...instead of simply swinging your sword you were given melee-charges and had to wait 6 seconds before taking the next swing. Maybe reapers can start partying whilst awaiting the next melee-charge to set
 
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saekee

saekee

long live ROGUE
Ying said:
Some kind of thank you would be welcomed for all the time people spend on Lamannia testing content. Something simple like a cosmetic pet would go a long way to defuse player animosity for being unpaid/unrecognized QA. And that might even get more people to get on Lam to check things out. None of us is as smart as all of us.
Click to expand...
DDO feels like a feudal system in which we serfs are actually paying to be so
 
E

Eoin

Well-known member
DDO Gaming said:
isn;t it great? instead of being able to simply tumble...you get tumble charges!!! Just imagine how awesome melee woudl be if...instead of simply swinging your sword you were given melee-charges and had to wait 6 seconds before taking the next swing. Maybe reapers can start partying whilst awaiting the next melee-charge to set
Click to expand...

And this is how we get a stamina system in the next update 😝 /s
 
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