Store Delivery Issue: Monday, October 16th

[Cordovan]

Some items purchased in the DDO Store from a period that began this morning until about 12:30pm Eastern today failed to deliver, and we are working to correct this issue. Current purchases in the DDO Store are now delivering, but purchases made during the issue window have not yet been delivered. We will let you know when we have more information.

 

[Vlander]

Not to be to impatient, but is there an ETA on stuff purchased being delivered?

 

[Dragavon]

Are you guys even aware your certificate has expired?

 

[Cordovan]

Impacted purchases should now all be delivered, if anyone has an outstanding issue send in a ticket to Account Support.

Correction: Impacted purchases have had their DDO Point cost refunded.

 

[Scrag]

Are you guys even aware your certificate has expired?

For real? The store certificate? That is orrible. It is such bad security practice that it doesn't even deserve the H!

 

[Vlander]

Impacted purchases should now all be delivered, if anyone has an outstanding issue send in a ticket to Account Support.

I already put in a ticket. still don't have my stuff

 

[Scrag]

Impacted purchases should now all be delivered, if anyone has an outstanding issue send in a ticket to Account Support.

Do you mean _being_ delivered? Because my timer still isnt delivered. I already have support ticket in but no response.

 

[Cordovan]

Sorry, there was a miscommunication. Impacted purchases have had their DDO Points balance refunded.

 

[Scrag]

Sorry, there was a miscommunication. Impacted purchases have had their DDO Points balance refunded.

Thank you!

 

[Vlander]

Sorry, there was a miscommunication. Impacted purchases have had their DDO Points balance refunded.

That's good. because I don't need what I purchase now since I bought it because I died in a quest