Cordovan
Community Manager
UPDATE: We apologize, but due to a technical issue we have to postpone today's updated Store preview. We will have more information about a future preview soon.
We are in the process of preparing an update to the DDO Store, and we are interested in getting your feedback! Starting on Thursday, June 29th, we intend to update Lamannia to give you an opportunity to try out the new Store and provide us with feedback in this thread. This preview will continue through the day until 6pm Eastern (-4 GMT) on Thursday, June 29th.
The new Store should be generally familiar to you as it is intended to be mostly similar to the existing Store, with few new features or additions. However, if you encounter any issues or confusion when previewing the Store, please let us know here! Please note that for this preview, both Points purchasing and VIP Subscription management is not available.
The Store is accessed by pressing Control+S when logged into the game.
Browsing the Store
On the left side of the Store you will see a list of Categories where you can browse for things to purchase. There is also a Search bar if you are looking for something specific.
If you see an item you like and might want to purchase again, you can create your own Favorites list by clicking on the star in the upper right of any item in the Store! You can then access your Favorites through the Star button at the top of the Store page.
Recent Items
Another way to quickly find things you have already purchased is to use the Recent Items button at the top of the Store page. It looks like a clock. Click it see to see the items that you've visited and purchased. You can sort by price or date, and by low to high, high to low, oldest first, or newest first, by clicking the drop-down arrow in the upper right of the page.
← and →
At the very upper left of the Store page you will see arrows to go Back and Forward through your Store session if you wish.
My Account
The My Account section of the DDO Store is where you manage your account in the DDO Store. There are three tabs:
You can find your Transaction History through the drop-down options located in the upper left of the DDO Store. If you ever want to check what something cost or how many points you spent on a thing, this is the place! Looking for something specific? You can filter by the Transaction Type by clicking the arrow next to “Transaction Type” to choose the category for a more refined list.
We are in the process of preparing an update to the DDO Store, and we are interested in getting your feedback! Starting on Thursday, June 29th, we intend to update Lamannia to give you an opportunity to try out the new Store and provide us with feedback in this thread. This preview will continue through the day until 6pm Eastern (-4 GMT) on Thursday, June 29th.
The new Store should be generally familiar to you as it is intended to be mostly similar to the existing Store, with few new features or additions. However, if you encounter any issues or confusion when previewing the Store, please let us know here! Please note that for this preview, both Points purchasing and VIP Subscription management is not available.
The Store is accessed by pressing Control+S when logged into the game.
Browsing the Store
On the left side of the Store you will see a list of Categories where you can browse for things to purchase. There is also a Search bar if you are looking for something specific.
- Specials: This is where you will find special limited time promotions and other offers that are not part of our typical weekly sales.
- Sales: This is where you will find all of the items currently offered at a discount in the Store.
- Featured Items: This is where you will find newly-released items and other things that are being featured, such as Quest Packs/Adventure Packs, Supporter Packs, and more.
If you see an item you like and might want to purchase again, you can create your own Favorites list by clicking on the star in the upper right of any item in the Store! You can then access your Favorites through the Star button at the top of the Store page.
Recent Items
Another way to quickly find things you have already purchased is to use the Recent Items button at the top of the Store page. It looks like a clock. Click it see to see the items that you've visited and purchased. You can sort by price or date, and by low to high, high to low, oldest first, or newest first, by clicking the drop-down arrow in the upper right of the page.
← and →
At the very upper left of the Store page you will see arrows to go Back and Forward through your Store session if you wish.
My Account
The My Account section of the DDO Store is where you manage your account in the DDO Store. There are three tabs:
- General: This is where you can find your points balance, change the Store's font size, and see a list of characters associated with your account. You can also choose to enable or disable the confirmation screen that appears whenever you make a purchase.
- Subscriptions: This is where you will get information about your VIP Subscription, and where you can change your subscription status.
- Active Coupons: Some types of coupons can offer you a choice. Applying a coupon to your account, you can visit this tab to see details of that coupon.
You can find your Transaction History through the drop-down options located in the upper left of the DDO Store. If you ever want to check what something cost or how many points you spent on a thing, this is the place! Looking for something specific? You can filter by the Transaction Type by clicking the arrow next to “Transaction Type” to choose the category for a more refined list.
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