Not everyone has to have high expectations. If everyone had high expectations, then people and companies who underperform and underdeliver wouldn't make any money and that would mean a whole lot of people would be out of a job. So I guess it's good that some people have low expectations.EDIT:
It always feels weird to me when I end up preaching patience and recognizing that MMO updates come bundled with bugs being a fact of life. I mean, I use to be one of the people who'd post angrily about down time and bugs.
I'm pretty laid back and understanding about an awful lot of things. I'm less understanding when companies don't do real unit testing (not even bringing up regression testing...)
The bug with the gift NPC dragon was brought up years ago in connection with the DDO store and it was never fixed *for years* even though it enabled players to buy expansions that they already owned, wasting their DDO points and money. We tell them about these major bugs and they get ignored. There are even people who let them know the details of the duping bugs - which are pretty much all derivatives of the same glitch. Still, duping keeps coming up again and again because SSG doesn't go back and test for the various duping possibilities each time they make a new update. And it absolutely wrecks the game economy.