Cordovan
Community Manager
We are working to resolve reports that some players have experienced a loss of their VIP subscription benefit after making a purchase of an expansion, and we need some specific cases to help us investigate.
If you ran into this issue after making an expansion purchase, please make sure you have a ticket in with Customer Support and then post your ticket number in this thread as a reply below.
We need to associate these forum reports with game accounts through our help system. Thanks!
If you ran into this issue after making an expansion purchase, please make sure you have a ticket in with Customer Support and then post your ticket number in this thread as a reply below.
We need to associate these forum reports with game accounts through our help system. Thanks!