nenetteblackmoor
Well-known member
No raiders box? No xp stone?
To be honest, receiving a Raider Box at this point wouldn't really make me happy, would it?
No raiders box? No xp stone?
Devs: Hopefully you implement a timer on our accounts, to show EXACTLY when these compensatory bonuses expire.
I'd honestly have expected something in the way of an apology - not simply refunding the lost time.
We'd like to apologize for the unplanned downtime that occurred this weekend...
I realize it was only two days, but it was two days over a holiday weekend that many of us had hopes of playing more than usual. I know of several players, myself included, will not have the opportunity to play over this upcoming weekend.
Please take this in the manner that it is given, but what you are offering is not good enough to make up for the loss of play time. Some players may feel insulted by the minuscule nature of what you are providing.
VIP Gold Rolls should be extended to April 28th at a minimum. Shutting it off on a Friday, April 26th, makes no sense.
2 Additional Days for a VIP is of little consequence, making it 7 days would have earned SSG some good will, the reality is they should have been a VIP bonus thrown in, like +10 Reaper XP bonus or something.
One weekend worth of three relatively minor bonuses, should have been a week or the bonuses should have been better.
You think there wouldn't still be complaints.So reading responses SSG should offer the following to please the greedy. 1)4 Free past lives for every current toon on every server for every player. 2) 1 Heroic and 1 Epic Otto box for every character on every server for every player. 3) Gold rolls for everyone for 12 months. 4) Gold rolls for VIP should never roll below 90. 5) Next 3 adventure packs should be free to all current players.
I think that may appease the masses.
I appreciate the offerings, but I have to admit a slight bit of disappointment. The LOTRO notice came my way first before seeing this one, and I was a bit surprised to see a coupon code for a mount there, but nothing similar here.
LOTRO makeup notice
Jesus, they really do hate us.
- To further show our gratitude, we are offering the following from Wednesday, April 3rd through April 8th:
- A +20% boost in Virtue XP.
- Use the coupon code, REWARD2024, for a Pick a Mount selection package that can be redeemed once per account in the LOTRO store.
What a kick in the nads.
Extra mounts in LOTRO are one of the rewards that are absolutely worthless to some players, while being awesome to some others. And when the game probably has literally hundreds of mounts, I guess there's also a section of playerbase that are like "Oh, another mount, ... yay I suppose". This is especially true now that it seems like the reward is one of those boxes that lets you to choose from ~dozen old, mostly dull-looking mounts which have been in game for ages, just like those selection boxes themselves. It doesn't let you choose any one you'd want from the ridiculously large pool of different mounts, which would have been way better.I really think a lot of people are undervaluing Treasure Hunter weekend, that's one of the biggest boosts they can turn on for us
But...dang, yeah LOTRO got a free mount...they havent created that ability for DDO yet, but you'd think they could do something like give everyone 100 Glamerdust or something at least
Life. Don't talk to me about life.There was a secret bonus for the downtime - you had a life!
Thank you. You are doing the right thing, especially respecting your paying customers.We'd like to apologize for the unplanned downtime that occurred this weekend due to an outage at our data center. Our engineering and IT teams worked diligently throughout the weekend to resolve the issues, and we're pleased to report that the problems have been fixed.
We recognize the significance of this outage, especially over a holiday weekend, and we're truly sorry for any inconvenience it caused. To show our appreciation for your patience and support, we're announcing the following to our players:
- VIP Daily Gold Rolls are extended to April 26th.
- All VIPs will receive 2 additional days of VIP status to compensate for the downtime. (Changes will take effect on Wednesday, April 3rd. We will confirm when they are implemented.)
- To further show our gratitude, we are offering the following from April 5th through April 7th:
- +25% Heroic and Epic XP Boost.
- +25% Guild Renown.
- +10 Treasure Hunter Boost.
We deeply appreciate your understanding and continued support. Thank you for being a part of our community and we’ll see you in game!
Website Link: https://www.ddo.com/news/ddo-makegood2024-040224
Well, let them improve their public relations a little and make it official by saying that the bonus will be until next Wednesday That would earn them some goodwill.Is 2 days a bit underwhelming? Yes. However, they'll likely forget to turn off the bonuses until the maintenance anyways, as they usually do, so we'll probably get more out of it.
This is very appreciated. Do not mind the people expecting more.
To all the haters out there for this, 2 days being away from the game, good god people. All it did was get you to do something, anything else with your time. Grow up, stop whining, and go touch some grass for once in your life.
Ignore the haters on this post, most of us greatly appreciate the effort to get the game back up and running.
Thanks very much for getting the game back up and for the boosts. Given all the bitching you had to put up with (and still putting up with), it's probably more than anyone really deserves.
First, I acknowledge the efforts of the Standing Stone Games team over the weekend and appreciate them. We all understand that unexpected work calls suck. However, let's not pretend this was charity; it's a job for which they are compensated.So reading responses SSG should offer the following to please the greedy. 1)4 Free past lives for every current toon on every server for every player. 2) 1 Heroic and 1 Epic Otto box for every character on every server for every player. 3) Gold rolls for everyone for 12 months. 4) Gold rolls for VIP should never roll below 90. 5) Next 3 adventure packs should be free to all current players.
I think that may appease the masses.
This is not true. They get a box called "Pick-a-mount"[*], which lets you choose one from a selection of 13 old horses that are almost all available via festivals and/or are not nearly as expensive as you said. I just redeemed the code myself.*snip * LOTRO players have 5 days to take advantage of the xp bonus AND receive a free mount from the in game store (1500-2500 points). To me, this is a significant disparity.
*snip*