I am 67 years old and enjoy playing this game. However, since I did not grow up playing Mario Brothers jumping-style games I find it frustrating with the fascination for such things. Two quests I have never completed solo are Smash and Burn in the Cogs and Spies in the House from the Sentinels of Storm Reach. They require you to be able to jump. I have been playing for a long time now and can never do those quests due to not being able to figure out how to jump.
I do not understand why someone like me who does not get the keyboard jump mechanic that was honed by younger players who played video games has no issues with it.
When I graduated from high school Personal computers did not exist and video console games did not exist until after my son was born. I never played any of them after they were released. Too busy with work.
So could you consider an alternative for using jump-adverse players like you did with a quest a while back? Forget the exact name but you added an underwater swim to drop the ladder instead of the massive amounts of jumps required. Same mechanic in one of the Archon's quests where you can get to the end doing an alternate route that does not involve jumping.
I know I am not the only one with this issue. As a VIP player, it would be nice to not have to skip a quest just because of a mechanic that not every player is capable of doing.
Just a little rant about something that would be a quality-of-life issue. Yes, I know it would take some coding time to do. I did a bit of database programming when I was working and had to deal with other people's code. Spent 8 hours figuring out the old code, and half an hour fixing it